InMoment, the leading provider of Experience Improvement (XI)™, today announced its ranking on the Top 50 Insights and Analytics Report by the Insights Association.
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“We believe that experience improvement requires a holistic approach; gathering and analyzing data through a variety of channels and methodologies–market research, transactional, digital, relational–and leveraging the intelligence from this data to inform key business initiatives”
The latest 2021 Insights & Analytics Top 50 highlights InMoment among the top 50 established analytics and market research (MX) brands. InMoment is listed alongside JD Power, Gartner Research, and Forrester Research Services on the top 50 listing. InMoment (Maritz, MaritzCX) have been on the Top 50 consistently over the past two decades.
The Top 50 Report has a 47-year history and was formerly known as the AMA Gold Top 50 and Honomichi & Gold report. It was authored this year by Michael Brereton of Michigan State University with contributions from Outsell, Inc., Diane Bowers, and Escomar. This year the Top 50 report focused on seven market research and data analytics segments including established marketing research, digital data analytics, industry reports & research, consulting firms, enterprise feedback management, and several other categories.
InMoment has received leadership recognition across a broad spectrum including leader in the Gartner Magic Quadrant for Voice of the Customer, the Forrester Wave for Customer Feedback Management, the G2 Grid Report for Feedback Analytic Software, the Forrester EX Wave for Employee Experience, and Best CX Partner (Technology or Advisory) at the 2021CX Awards. Each of these highlight InMoment as a leader in Customer Experience (CX) and Employee Experience (EX).
“We believe that experience improvement requires a holistic approach; gathering and analyzing data through a variety of channels and methodologies–market research, transactional, digital, relational–and leveraging the intelligence from this data to inform key business initiatives,” said Andrew Joiner, CEO of InMoment. “Our focus is dedicated to developing technology and providing strategic expertise to help our client’s deliver better experiences and build deeper relationships with their customers in ways that deliver better business outcomes.”
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