Laserfiche — a leading global provider of intelligent content management and business process automation — was named a Challenger in the Gartner Magic Quadrant for Content Services Platforms. Laserfiche was evaluated as one of 18 vendors in the market, and was recognized based on its completeness of vision and ability to execute.

“Organizations are creating troves of data every day,” said Chris Wacker, CEO of Laserfiche. “By automating workflows with Laserfiche to develop analytics and generate visual reports, organizations can realize the true value of their data, and use it as a major part of their business strategy. This strategic use of data enables customers to boost productivity, scale operations and create a digital-first customer experience.”

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Laserfiche offers a product suite of content services — including e-forms, document management, workflow rules management, content collaboration, dashboard analytics, records management and audit trail — available on-premises or as a SaaS offering. The Laserfiche platform enables customers to accelerate how business gets done by automating high-volume activities that increase employee productivity. The company recently unveiled enhancements to its process automation suite, including robotic process automation, which allows customers to design more streamlined, end-to-end automations; plus out-of-the-box insights reports to help organizations monitor process-related health and performance metrics.

“The City of Santa Monica is the heart of Silicon Beach, and our residents and businesses expect city services to be as innovative as the tech companies headquartered here,” said Joseph Cevetello, CIO of the City of Santa Monica. “Laserfiche is a core part of the technology strategy that enables Santa Monica to make services faster, more efficient and more accessible, and supports the creation of the best possible citizen experience.”

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“As content services offerings and capabilities evolve, we keep our customers at the heart of every decision and innovation, which is why we believe Laserfiche is positioned as a Challenger,” said Thomas Phelps IV, Vice President of Corporate Strategy and CIO of Laserfiche. “On Gartner Peer Insights, customers give Laserfiche a 4.8 average rating (out of 5.0) in the Content Services Platforms market (as of Nov. 1, 2019) over the last 12 months, based on 126 ratings.”

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