Hyland Names Susan Decathelineau Chief Customer Success Officer

Customer Success Department to become the voice of the customer

Hyland, a leading content services provider, has promoted Susan deCathelineau to Senior Vice President, Chief Customer Success Officer. Leading this next evolution of Hyland’s Customer Success Department, deCathelineau will focus on helping customers gain long-term competitive advantages by leveraging the breadth and depth of their technology investment. In her role as the Chief Customer Success Officer, deCathelineau will report to Hyland’s Executive Vice President and Chief Commercial Officer, Ed McQuiston.

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