KIOSK Information Systems Features Next Gen Self-Service Solutions for Retail at NRF 2020
Brand new hardware platforms are paired with innovative software applications and technologies from the growing global partner ecosystem of the Posiflex Group (including Posiflex, KIOSK, and Portwell).
To meet the increasing demand in the quick-service restaurant (QSR) ordering automation, KIOSK is featuring several models for self-service ordering. The newest platform provides ticketing, food, and beverage order automation, adding cash and coin payment capabilities into mainstream guest services.
Kim Kenney, KIOSK’s President, commented, “We are excited to provide a highly reliable and innovative platform that has cash payment automation options in addition to ordering capabilities for the foodservice vertical, which plays an integral role in the retail environment.
Kim added, “Our team has a long history with cash, card, and NFC automation in retail bill payment, and we’ve seen first-hand the efficiency and profitability benefits for retailers who add cash payment options to universally serve their customer base.” In addition, KIOSK is featuring new modular card-based ordering models, ranging from compact countertops to dual-sided large-screen pedestals.”
Two in-store bill payment models further demonstrate the popularity of kiosk technology for high-volume transaction automation. KIOSK is featuring its proprietary, licensable bill payment application, as well as a premier partner software solution serving major telecommunications and cable retailers, among many others.
New interactive digital signage models ranging from countertop to slim freestanding form factors with facial detection technology integrated with AI will be demonstrated to illustrate the power of data-driven targeted ad content and retail customer analytics. Furthermore, a loyalty platform will be featured to show how retailers can leverage kiosk technology to cost-effectively implement customer retention programs as well as engage customers with personalized benefits.
Additional booth solutions include standardized and modular kiosks for scalable flexibility as well as best-in-class point of sale (POS) equipment from parent company Posiflex. Both companies will be demonstrating IoT remote monitoring capabilities, enabling real-time visibility of system, application, and component-level alerts. Kenney adds, “KIOSK’s ability to offer active remote monitoring and professional managed services enables us to provide customers the best uptime and SLAs available in the industry. Our team is focused on the customer experience and prides itself on executing holistic, turnkey solutions including hardware, software, field, and managed services. We are delighted to showcase our best Group-level customer and partner solutions from the U.S., Europe, and Taiwan.”
As the market leader in self-service solutions, KIOSK provides proven expertise in design engineering, application development, integration, manufacturing, field support, and managed services for even the most sophisticated self-service platforms. A deep portfolio of standard and custom KIOSK designs are deployed among Top 100 Retailers and Fortune 500 clients in a wide array of self-service vertical markets.