Softeon Expands Retail and eCommerce Logistics Solution Footprint and Success

Existing Capabilities Bolstered with New Functionality in Warehouse Execution, Order Fulfillment, Store Fulfillment and More

Softeon, a global supply chain software provider with the industry’s best track record of customer success, continues to expand its solution footprint for the retail and eCommerce sectors, with growing market success.

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Softeon’s solutions for retailers, available as integrated systems or as stand-alone capabilities, include the following:Advanced Warehouse Management: Softeon offers powerful WMS capabilities that meet even the most complex needs of retail and eFulfillment distribution, including support for all popular picking and replenishment models, sophisticated allocation functionality across channels, crossdocking, vendor compliance tracking, and much more.

Order Fulfillment System (OFS): The Softeon OFS, part of the WMS but also available as a stand-alone option, offers direct control of a variety of picking sub-systems, including Voice, smart carts, pick-to-light, put walls, mobile robots and more. This approach has many significant advantages versus the approach of other WMS vendors, which only interface with the 3^rd party control software of the sub-system providers rather than providing direct control. Softeon’s innovative approach brings many benefits in terms of optimization, exception handling, flexibility and more.

Order Management/Distributed Order Management (DOM): Softeon offers retailers and eCommerce companies a powerful traditional order management system and a richly configurable DOM solution. The DOM delivers Omnichannel enablement (e.g., buy on-line, pick-up in store, or BOPIS) and Optimal Order Sourcing to select the lowest shipping cost while considering customer service requirements as well as network capacities and constraints. Traditional OMS and DOM components can be flexibly combined to deliver a complete order management solution.

Better yet, Softeon Order Management can be integrated and deployed in a matter of months, versus the extended time and cost associated with many offerings currently on the market.

Store Fulfillment: Softeon offers a “lite” solution for managing store fulfillment, including inventory management, order picking in the store, backroom order packing, parcel shipping and more.

Vendor Drop Ship: The drop-ship module, a component of Softeon’s Distributed Order Management System, offers a powerful yet easy to deploy solution for routing orders to vendors for direct customer fulfillment.

Returns: Softeon’s Reverse Logistics Solution leverages the powerful rules engine that underlies the entire suite of solutions to manage appropriate returns disposition based on a wide number of configurable attributes. It is successfully deployed both in-store and in returns center/DC applications.

Warehouse Execution System (WES): Softeon has recently enhanced its market-leading WES solution for optimizing and orchestrating distribution center processes, delivering new levels of productivity and visibility. The Softeon WES is uniquely designed for both automated and non-automated DCs, and integrates well with both the Softeon WMS and WMS systems from other providers.

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“Softeon has really delivered a powerful, flexible set of solutions that can meet almost any retail or eCommerce order and distribution requirement, and we do so with our unique track record of success and customer satisfaction,” says Dan Gilmore, Chief Marketing Officer at Softeon. “Softeon provides robust configuration options, allows components to be easily mixed and matched, and always delivers on-time and on-budget.”

Softeon’s roster of retail and eCommerce customers continues to grow, and includes companies in apparel, shoes, jewelry, hard goods, C-stores and more.

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