WeTrade Group Competes in Social E-Commerce with Technology Service Upgrade

WeTrade Group Inc. announced a plan to upgrade its cloud intelligence system service to better satisfy the Chinese market, after the technological service upgrade establishment. Along with the sustained development of social e-commerce in China, the industrial demands have been changing from the basic to a sophisticated social community e-commerce. WeTrade Group uses its advantages in technology and service to better target the market and serve audiences. Marketing Technology News: MCTV Selects MOBITV to Offer…

Yottaa Brings eCommerce Acceleration as an Application in the Episerver App Marketplace

Eighty-five percent of online shoppers start their online purchase journeys at a marketplace whether they have a product in mind for purchase or not. Business buyers want the same level of ease and comparison and Yottaa, the leading cloud platform for accelerating e-commerce, and Episerver, the customer-centric digital experience company, have made it possible through Yottaa’s RAPID inSITE via the Episerver App Marketplace for business users to choose an app to fit their needs. “Episerver offers the most complete…

Zype Announces New VP of Professional Services to Bolster Strategic Planning and Operations

George Cagle joins Zype to lead professional services and sales, and drive growth Zype, the infrastructure for digital video, announced George Cagle as the new Vice President of Professional Services. With 20 years of experience in senior professional services and program management roles, Cagle will lead all aspects of Zype’s services sales, business development, operations, and more. Marketing Technology News: Bang & Olufsen Selects CreatorIQ as Global Influencer Marketing Platform of Record As part of his role…

GroupM Taps SpotX as Primary Programmatic Partner for Digital Video and OTT

Leading global SSP will also develop specific programmatic solutions to help GroupM clients achieve maximum ROI for video advertising SpotX, the leading global video advertising platform, today announced it has signed a strategic agreement with GroupM, the media investment group of WPP, to serve as the primary partner for all programmatic digital video and over-the-top (OTT) inventory. The partnership is being debuted in the US with the intention to scale it globally into other markets. As part of the agreement, SpotX will…

Animoto Launches Video Advertising Solution for Amazon Advertising Sponsored Brands and OTT Video

Animoto helps sellers and vendors create high quality video content at scale Animoto, the company that makes it easy for anyone to create videos, has optimized its platform for creating high-performant Amazon Advertising video ads. Animoto now offers templates, created for Amazon Advertising campaigns, with regularly updated best practices and moderation guidelines to meet Amazon Advertising's requirements. For millions of small and medium sized businesses this means a one-stop shop to create videos customized for Amazon…

Doxim Fast-Tracks the Digital Banking Experience with New Self Service and Messaging Capabilities

New CEM platform release allows financial institutions to deliver more personalized moments in a digital relationship Doxim, a leader in Customer Engagement Management (CEM) software and services, announced the general availability of its Fall 2020 release, with innovative new features available for User-Assisted Account Origination, User-Assisted Loan Origination, CRM, and Self-Service Account and Loan Origination. New capabilities in the release help create a better omnichannel customer experience, so financial…

LiveXLive Adds Linear OTT Channel To Samsung TV Plus, Expanding Distribution Of Live Stream And Video On Demand Content To Samsung Smart TVs…

24-Hour Linear Programming Channel On Samsung TV Plus Extends LiveXLive's Advertising Platform and Reaches Millions of Samsung's Consumers LiveXLive Media, Inc., a global platform for live stream and on-demand audio, video and podcast content in music, comedy, and pop culture, announced that Samsung Electronics will add the LiveXLive linear streaming channel to Samsung TV Plus, its free Smart TV video service that delivers instant access to 145 channels and growing in news, sports, entertainment and more. Samsung TV Plus…

Blue Prism Announces Blue Prism Service Assist

Addressing the increasing demands of customer contact centers and call center agent productivity, Blue Prism announced the availability of Blue Prism Service Assist. This new offering delivers a real-time, unified 360-degree view of all customer interactions helping free up agents so they can be more responsive, empathetic, and engaging, to better serve customers. "Customer care is our obsession. Quality is our obsession. Human workers working hand in hand with digital workers is the way we've transformed our customer…

Knoa Announces Support for SAP Cloud for Customer Solutions (SAP Sales Cloud, SAP Service Cloud)

Knoa Software, a leading provider of user experience management (UEM) software, announced the availability of its UEM product for SAP Cloud for Customer solutions (SAP Sales Cloud, SAP Services Cloud). Knoa UEM is also sold by SAP as SAP® User Experience Management (SAP UEM) by Knoa, available for both on-premises and cloud deployments. SAP’s Cloud for Customer solutions help clients engage with their customers through connected, customer-centric processes that improve experiences and maximize value. With empirical user…

Trace Partners with Molotov Solutions to Develop its OTT Platform Worldwide

Using the Molotov platform, TracePlay will offer more than 25 live TV channels, 100 radio channels and some 1,000 hours of on-demand content Trace, the international media group dedicated to empowerment and entertainment of afro-urban people, has entrusted Molotov Solutions to develop and operate the new version of its OTT platform, TracePlay. Trace will soon launch Trace Academia, the world's first free online edutainment platform dedicated to vocational training. Molotov is an OTT distribution platform that has…

Sendbird Launches Self Service Option for Sendbird Calls APIs, Making It Fast and Easy for Any Organization to Embed Voice and Video Calling…

Company continues to add new features to Sendbird Calls to facilitate online connections and reduce social isolation caused by COVID-19 Sendbird, the leading interactions API service for mobile and web applications, announced that it has opened a self-service portal for Sendbird Calls APIs. The new option makes it fast and easy for organizations to bring the power of voice and video to their apps. The company has also added several new features to the APIs, including call event webhooks and on-device recording.…

SimulTV Picks Limelight Networks’ Edge Compute Services for Global Delivery of Its Fast-Growing Video Network

Limelight Networks, Inc., a leading provider of content delivery network (CDN) and edge cloud services, announced that SimulTV selected its Edge Compute services to help deliver more than 130 live, online channels worldwide. Working with Limelight, SimulTV is able to accelerate its time-to-market in key regions and ensure quality viewing experiences. SimulTV leverages cross-platform technology such as Over-The-Air (OTA) and Over-The-Top (OTT) broadcasting to deliver quality, family entertainment to people around the world…

Mitel Appoints Scott Peterson as Chief Revenue Officer

Global go-to-market alignment to accelerate Mitel’s strategy of empowering channel partners to deliver greater choice for customers in their journey to the cloud Mitel, a global leader in business communications, announced the promotion of Scott Peterson as the company’s new Chief Revenue Officer. In his new role, Peterson will be responsible for driving Mitel’s global revenue growth via the execution of its go-to-market strategy and through its channel ecosystem of value-added resellers, service providers, distributors,…

PagerDuty Introduces Customer Service Solution Enabling Agents to Solve Issues and Collaborate with Technical Teams in Real-Time

PagerDuty, Inc., a global leader in digital operations management, announced a new customer service solution, built specifically for teams responsible for ensuring great customer experiences. This is the first DigitalOps solution for customer service agents on the frontline who need to proactively and automatically initiate response processes to resolve cases faster. By collaborating directly with Dev and ITOps teams, while keeping customers informed, customer service teams can both improve productivity, and protect their…

Verizon Media Brings Premium, Unified Demand to Publishers With OTT Smart Auction

The header bidding-like solution is specifically for premium OTT publishers that deliver longform on-demand or live streaming video Verizon Media announced the launch of OTT Smart Auction, a header bidding-like solution for over-the-top (OTT) publishers. OTT Smart Auction is a server-to-server container integration that enables OTT programmatic demand to compete with reserved demand in a real-time, unified auction in a publisher’s ad server. Ad-supported longform video is a rapidly growing market that’s expected to…

Otto Berkes Joins Integral Ad Science Board of Directors

Integral Ad Science (IAS), the global leader in digital ad verification, announced that Otto Berkes, Chief Executive Officer at Acendre, has joined its board of directors effective August 26, 2020. Berkes brings a wealth of experience to the IAS board with expertise in business and building innovative technology solutions. As an Xbox co-founder, Berkes had an 18-year career at Microsoft where he drove groundbreaking hardware and software innovation in computer graphics, home entertainment, mobile devices, and cloud…

Pypestream Announces Integration With Conviva, Providing OTT Brands With AI-Powered, Proactive Customer Experience

Integration resolves user concerns proactively and more efficiently, increasing customer satisfaction while eliminating call center queries Pypestream, the leading customer experience automation platform with all-in-one cloud messaging and conversational AI, announces its integration with the leader in global streaming media intelligence, Conviva. The joint offering delivers proactive customer experiences within digital conversational experiences through notifications, eliminating the need for customers to reactively call…

Bicycle Sport Shop To Provide Personal, Virtual Service With Ascent360

Ascent360, a leading customer data platform (CDP) provider, announced its newest customer. Bicycle Sport Shop, a premier bicycle retailer in Austin, Texas, chose Ascent360 based on its proven record of boosting sales for independent bicycle dealers (IBDs). Bicycle Sport Shop is a five-location bike retailer offering sales, service, and rentals to riders of all ages. As active members of their community, they also host rides, classes, clinics, and demos throughout the Austin area. These include free all-level shop rides…

Synamedia Brings the Benefits of Cloud to Its Entire Video Network Portfolio With New VN Cloud Managed Service

Synamedia, the world's largest independent video software provider, launched Synamedia VN Cloud, a managed service for its entire video network portfolio. Drawing on Synamedia's vast experience, VN Cloud brings together broadcast quality of service with the latest cloud technologies to provide the flexibility and scale broadcasters and video service providers expect today. VN Cloud is the industry's first solution to offer end-to-end video network functionality on any public, private or hybrid cloud, and breaks new ground by…

IPC and GreenKey Technologies Launch Dictation as a Service

IPC, a leading global provider of secure, compliant communications and networking solutions for the global financial markets, announced the launch of a new, managed voice trading dictation solution: Dictation as a Service. Dictation as a Service brings together GreenKey Technologies' industry-leading cloud-based speech recognition (automatic speech recognition) and natural language processing (NLP) engine with IPC's unparalleled Connexus Cloud financial ecosystem. The service enables financial traders to "dictate" trade…