8×8 Earns Industrywide Recognition for Innovation, Customer Experience, and AI Leadership

8x8 Earns Industrywide Recognition for Innovation, Customer Experience, and AI Leadership

8×8, Inc. , a leading global business communications platform provider, has received multiple prestigious industry honors in 2025. Awards include Best Communications Provider – Enterprise from the Comms Council UK and recognition in the 2025 Gartner® Magic Quadrant™ for UCaaS for the fourteenth consecutive year. These awards underscore 8×8’s leadership in AI-powered communications, customer engagement and innovation, and public sector technology.

Comms Council UK
8×8 was awarded Best Communications Provider-Enterprise by the Comms Council UK. The awards acknowledge accomplishments within the unified communications and VoIP industry every year.

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2025 Gartner® Magic Quadrant™ for UCaaS
8×8 was recognized in the 2025 Gartner Magic Quadrant for Unified Communications as a Service. This is the fourteenth consecutive year 8×8 has been recognized in this report.

Tech Titans Report
8×8 was named in Tech Titans Report as Top UK Public Sector Tech Supplier. The report spotlights the UK’s top 150 public sector tech suppliers, revealing which companies are leading, where the companies are growing, and how innovation and collaboration are shaping the future of public sector technology.

CX Awards 2025
The CX Awards 2025 recognized 8×8 as the Best CPaaS Platform for delivering secure, composable, and AI-powered CPaaS solutions that empower businesses to engage with customers in real-time, globally. The CX Awards 2025 spotlight providers leading the way in their specific areas of customer experience technology, both in vision and execution.

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22nd Annual International Business Awards
8×8 was recognized across five categories in the 22nd Annual International Business Awards®, including a Gold Stevie® Award for Customer Service Executive of the Year. The International Business Awards are among the world’s most prestigious business honors, receiving more than 3,800 nominations this year from organizations in 78 countries.

“These awards reflect the strength of our vision, the impact of our innovation, and the trust our customers place in us every day,” said Samuel Wilson, Chief Executive Officer at 8×8, Inc. “From enabling real-time AI-powered engagement to simplifying enterprise communications at scale, we’re proud to be recognized by our peers and partners as a company that delivers real results, not just hype.”

The string of recent awards and recognitions highlight innovations and AI-powered strategies across the 8×8 Platform for CX, which seamlessly unites contact center, unified communication, and communication APIs to help organizations connect customers and teams globally, empowering CX and IT leaders with AI-powered performance and insights to make smarter decisions, provide exceptional customer service, and drive lasting business impact.

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