Bloomreach, the agentic platform for personalization, announced it has appointed Ben Brewer as Chief Commercial Officer to further accelerate growth as the company continues to expand its market leadership in AI-powered personalization. Ben will be responsible for leading Bloomreach’s commercial operations globally, overseeing revenue and customer success. With extensive experience building scalable revenue engines and driving growth across global SaaS businesses, he will build on the powerful momentum Bloomreach has already seen in 2025 to drive even greater success for the company and its customers.

With consumers increasingly expecting human-like interactions online, Bloomreach is exactly what brands need to stay competitive.

“We’re excited to welcome Ben to Bloomreach at such a pivotal time for our industry. His proven track record of scaling revenue operations and leading high-performing teams across diverse markets will be instrumental as we capitalize on the explosive growth in conversational AI and personalization,” said Raj De Datta, co-founder and CEO, Bloomreach.

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Ben previously served as Chief Revenue Officer at Medallia, where he oversaw global revenue strategy for the customer experience management company. Prior to Medallia, Ben served as Chief Sales Officer at Cornerstone OnDemand, where he led go-to-market organizations delivering talent management solutions to organizations worldwide. Earlier in his career, he was President of Global Go-to-Market at Nintex, leading sales, marketing, and customer success while driving market expansion, strategic partnerships, and M&A initiatives. He also held senior leadership roles at SAP Concur, including SVP & GM of the Global SMB division, where he managed teams across North America, EMEA, and APAC.

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“I’m thrilled to join Bloomreach at such an exciting inflection point for AI. The company’s leadership in AI-driven personalization and the incredible momentum around conversational shopping experiences positions us perfectly for the future of ecommerce,” said Brewer. “With consumers increasingly expecting human-like interactions online, Bloomreach is exactly what brands need to stay competitive. I look forward to working with this exceptional team to drive even greater success for our customers and accelerate our growth trajectory.”