Botco.ai Expands Generative AI Capabilities with Agentic AI Focus, Enabling Safer, Smarter Enterprise Applications

Botco.ai Expands Generative AI Capabilities with Agentic AI Focus, Enabling Safer, Smarter Enterprise Applications

Upcoming webinar will explore how enterprises can safely deploy autonomous AI agents—without hallucinations or compliance risks.

Botco.ai, a leading provider of generative AI solutions for enterprises, announced a strategic update in how it delivers AI for customer engagement, lead conversion, and support automation. The company is deepening its focus on agentic AI—intelligent systems that go beyond conversation to perform tasks, integrate with enterprise systems, and deliver measurable outcomes safely.

In this next phase of AI maturity, our enterprise clients want AI that can communicate and take meaningful action – from scheduling an appointment, qualifying leads, pulling internal systems data.”
— Rebecca Clyde, CEO and co-founder of Botco.ai

Botco.ai’s platform, long known for its chatbot capabilities, now also supports the deployment of autonomous AI agents that can interpret intent, take action, and learn over time—while maintaining compliance, transparency, and domain-specific accuracy.

Marketing Technology News: MarTech Interview with Stephen Howard-Sarin, MD of Retail Media, Americas @ Criteo

To explore this evolution in enterprise AI, Botco.ai is hosting a live webinar:

“AI That Doesn’t Hallucinate: How Enterprises Can Safely Deploy AI Agents”

The expert-led webinar will offer technology leaders, digital transformation professionals, and enterprise teams who are exploring the next phase of safe, scalable generative AI practical insights on deploying autonomous AI agents, minimizing hallucinations, and ensuring enterprise-grade compliance and performance.

“Agentic AI doesn’t replace our chatbot foundation—it builds on it,” said Rebecca Clyde, CEO and co-founder of Botco.ai. “Our enterprise clients want AI that can communicate and take meaningful action, whether that’s scheduling an appointment, qualifying a lead, or pulling data from internal systems. This is the next phase in enterprise AI maturity.”

According to the State of AI in 2024 report from McKinsey & Company, more than half of organizations now use generative AI in at least one business function—but less than a quarter say it’s deeply integrated across workflows. Botco.ai’s expanded approach helps enterprises bridge this gap with agents that are not only capable but compliant.

Marketing Technology News: From MarTech Stack to MarTech Fabric: Weaving Brand, Content, and Conversion Into One Thread

A Safer Path to Automation

-Botco.ai’s agentic AI approach is grounded in:

-Hallucination-resistant performance using domain-trained models

-Workflow and Data integration with CRM, CMS, EHR, scheduling, and more

-Omnichannel deployment across web, mobile, SMS, and voice

-Analytics and observability to monitor performance and outcomes

This expansion was informed by Botco.ai’s GenAI Heroes interview series, which revealed a shared priority among AI leaders: the need for AI that works safely at scale.

“Many teams are excited about AI but hesitate because of compliance, hallucination, or security risks,” Clyde added. “We’re building AI that’s ready for enterprise standards—without the compromise.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Picture of MTS Staff Writer

MTS Staff Writer

MarTech Series (MTS) is a business publication dedicated to helping marketers get more from marketing technology through in-depth journalism, expert author blogs and research reports.