LivePerson, Inc., a global leader in Conversational AI, announced that James “Jim” Miller, former Chief Technology Officer of Wayfair, Inc., has been appointed as an independent member of the Company’s Board of Directors (“Board”), effective immediately. Miller replaces Ernest Cu, who stepped down from the Company’s Board due to other professional obligations requiring increased commitment of time.

“Jim is an outstanding addition to our board,” said Rob LoCascio, Founder, Chairman and CEO of LivePerson. “He brings deep leadership experience and expertise in technology systems, software development, data and e-commerce. I am confident that Jim will be an asset to our Company and Board, bringing complementary skills and expertise to our Board of experienced and talented directors.”

Marketing Technology News: Samba TV and MiQ Reach Multi-year Commercial Agreement

“We are very excited to add Jim to our Board,” said Jill Layfield, Lead Independent Director of LivePerson. “Building on our recent appointments of Vanessa, Bruce and Yael, we have a strong blend of highly valuable skill sets, expertise and institutional knowledge across the full Board to oversee the Company’s continued evolution with a focus on long-term value creation.”

Miller commented, “I am excited to join LivePerson’s board and eager to work with this strong and dedicated group of leaders. I have admired the Company’s innovation at the intersection of consumer experience and AI and look forward to contributing to the Company’s vision and goals.”

Miller will fill the seat of Ernest Cu, who has stepped down in light of increased professional obligations outside of LivePerson. “Ernest has been a valued member of our Board, and on behalf of the full Board I thank him for his valued insights and contributions during his tenure,” said Layfield.

Following the appointment of Miller, LivePerson’s Board will continue to comprise nine directors, eight of whom are independent and nearly half of whom have joined the Board in the past year. This board appointment was unanimously approved by the LivePerson Board.

Marketing Technology News: MarTech Interview with Krishna Subramaniam, Co-founder & CEO at Captiv8