Global video technology leader chooses Coveo to unify website search and streamline content discovery, empowering customers and partners to find answers faster across a complex product ecosystem

Coveo, the leader in AI-Relevance, announced that Milestone Systems, a world leader in data-driven video technology used in manufacturing, airports, law enforcement, retail, and traffic management, has selected the Coveo AI-Relevance™ Platform The deployment will enable Milestone Systems to power website search and content relevance, making it easier for customers to discover relevant product information, solutions guidance, and learning resources across a growing catalog of content.

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“Our website serves a diverse global audience, from end users to consultants, integrators, and technology partners, all looking for different information at different times,” said Tanja Myhrvold, head of digital experience at Milestone Systems. “With Coveo, we can quickly deliver a more intuitive and relevant search and discovery experience that strengthens self-service, reduces support friction, and guides users more efficiently to the results they need across our digital ecosystem.”

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“As Milestone System’s digital presence grew across products, industries, and use cases, it became clear that traditional keyword-based search wasn’t just limiting scale, it was limiting the experience,” said Richard Tessier, co-founder and senior vice president of products at Coveo. “Milestone Systems chose Coveo because AI relevance fundamentally changes what happens the moment a user hits the search box. Instead of forcing users to hunt for information, AI-driven understanding of intent guides them to relevant results faster and more intuitively.”