Groundbreaking AI initiative grants brands 1,000 interactions per day with ElevateAI’s free AI-powered transcription services and CX AI models

NICE announced ElevateAI’s “1K Every Day” initiative, extending the reach of its industry-leading on-demand AI services to organizations of all sizes. ElevateAI brings the power of NICE’s purpose-built Enlighten AI to the developer community. With highly accurate AI purpose built for CX, “1K Every Day” is a game-changer for any brand seeking to leverage the power of AI to improve customer satisfaction and agent efficiency. AI is the brain behind extraordinary customer experience (CX), and by eliminating initial upfront costs, organizations of all sizes can benefit from AI and transform their customer experience.

With ElevateAI, contact centers can take their CX to the next level by harnessing the power of AI trained on billions of interactions. Users can easily access NICE’s award-winning Enlighten AI with developer-friendly APIs and instant sign-up capabilities. ElevateAI’s open and flexible architecture allows seamless integration with existing technology stacks, significantly enhancing innovation possibilities.

Marketing Technology News: ScanSource Releases 2022 Environmental, Social, and Governance (ESG) Report

ElevateAI’s new “1K Every Day” offers a significant upgrade, providing up to 1,000 interactions of transcription services and CX AI per day, free of charge. Brands can power seamless CX with transcriptions. ElevateAI’s plan is unique for its larger number of interactions offered per day.

Barry Cooper, President, CX Division, NICE, said, “At NICE, we believe that data and AI should be at the core of every brand’s CX. With the new ‘1K Every Day’ initiative, we’re making our purpose-built AI for CX even more accessible to businesses of all sizes. We’re excited to see how organizations are using the power of ElevateAI to drive innovation and deliver extraordinary experiences for their customers, even with their own custom solutions.”

Marketing Technology News: MarTech Interview with Jennifer Griffin Smith, Chief Market Officer at Acquia