VIQ Solutions Awarded U.S. Patent for Artificial Intelligence Innovation Strengthening Its Technology Portfolio

Patent Covers Ten Unique Aspects of VIQ’s Proprietary aiAssist™ Multi-Tenant Automated Workflow and Analysis Platform

VIQ Solutions Inc. (“VIQ”, “VIQ Solutions” or the “Company”) (TSX and Nasdaq: VQS), a global provider of secure, AI-driven, digital voice and video capture technology and transcription services, today announced the United States Patent and Trademark Office (USPTO) has granted a patent for its Parallel Processing Framework for Voice to Text Digital Media. This patent recognizes innovative and fundamental methods for extracting critical information from multi-speaker, multi-channel business interactions recorded on digital media.

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“Building innovative solutions that improve the usability of technology is how we deliver value to our clients”

Consistent with the Company’s strategy of leveraging market-specific scalable, AI architecture to gain insights and create efficiencies driving incremental value, these AI methods take advantage of technology algorithms best suited for speech to text transformation. The patent protects ten unique aspects of VIQ’s innovative aiAssist processing designs and the proprietary Parallel Processing Framework for Voice to Text Digital Media.

“This patent is a foundational element of how we harness innovative proprietary technologies powering our end-to-end solution suite,” said Susan Sumner, President and COO, VIQ Solutions. “Our approach to manage, convert, and analyze large volumes of audio and visual content is unique, reaching beyond just speech to text, which is a commodity, and uses intelligence to produce accurate, useable evidentiary documentation which is essential in the markets we serve.”

The patent acknowledges techniques developed by VIQ to address the many challenges of audio to text transcriptions, including language and dialect detection, identification of industry-specific lexicon, user-specific dictionaries, and speaker diarization, as well as the mechanisms to learn progressively from repeated usage, resulting in an AI-generated draft transcript for review by an editor.

“Building innovative solutions that improve the usability of technology is how we deliver value to our clients,” said Elizabeth Vanneste, VP Product and Strategy, VIQ Solutions. “We will continue to drive innovation leveraging our patented technology and platforms to increase revenue, market share and expand into additional evidentiary based verticals.”

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