Gartner®: Trend Micro Named a Peer Insights™ “Customers’ Choice”

By PRNewswire On Dec 2, 2021

Placement emphasizes categories including deployment, capabilities, and support

Trend Micro Incorporated (TYO: 4704; TSE: 4704), a global cybersecurity leader, has been placed in the prestigious Customers’ Choice quadrant of the latest Gartner Peer Insights ‘Voice of the Customer’ report for endpoint protection platforms.

Some 93% of customers on 340 overall reviews would recommend Trend Micro’s capabilities, according to the analysis.

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To read a full copy of the report, Gartner Peer Insights ‘Voice of the Customer’: Endpoint Protection Platforms, please visit: https://www.trendmicro.com/explore/gartner-voc-endpoint

“The endpoint is a key battleground for cyber-threats, but IT buyers are faced with a saturated market that complicates decision making,” said Wendy Moore, vice president of product marketing at Trend Micro. “This is where reports like Gartner offer tremendous value. A cybersecurity platform can only be as strong as the vendor’s customer support,. We thank our customers once again for their invaluable and overwhelmingly positive feedback.”

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The Voice of the Customer report adds aggregated peer perspectives to detailed individual customer reviews which focus on the direct experiences of implementing and operating a solution. Only vendors with 20 or more eligible published reviews from customer organizations with over $50 million in revenue are considered. Reviews were collected over an 18-month submission period.

Trend Micro had a 4.6 rating out of 5 upon 340 overall reviews in the report, with 71% of its reviews contributing five stars and 26% four stars. Ratings are categorized into Product Capabilities, Sales Experience, Deployment Experience, and Support Experience.

These include:

Automated detection and response backed by a cross-generational blend of threat defense techniques, including virtual patching powered by Zero Day Initiative intelligence
Integrated detection and response via Trend Micro Vision One for unrivalled XDR
All-in-one protection from a single agent to reduce workload and minimize costs for IT security teams

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