Workato^®, the leading Control and Execution Platform for Enterprise AI, announced the global availability of Workato AIRO™, a multi-agent system built into the Workato platform that brings agentic engineering to the enterprise. AIRO is the first solution that guides and enables anyone, regardless of technical expertise, to orchestrate their business, including the most critical business processes. It brings a team of expert agents alongside users to discover, plan, engineer, operate, and continuously improve their work.

AIRO is built on the Workato platform, the neutral layer trusted by thousands of the world’s leading organizations to govern every AI agent and execute agentic actions across more than 14,000 applications. AIRO expands the power of the Workato platform by enabling more teams to take AI from pilot to production at scale, orchestrate core business processes, and transform their organizations, all governed by the leading Control and Execution Platform, with access controls, permissions, and audit trails built in.

The capability to value gap in enterprise software

For decades, enterprise software required users to become experts before they could deliver business value. Learning the platform, discovering its capabilities, and figuring out how they worked together became the price of getting results. AI copilots made software easier to start with, but they didn’t remove the burden of mastering it.

At the same time, business context has become fragmented across dozens of disconnected applications. The expertise required to stitch together processes across these silos has stayed concentrated in a small group of specialists. Most AI copilots make this worse by encouraging users to operate within point solutions, such as CRMs or ERPs, rather than creating end-to-end business solutions across applications.

AIRO doesn’t just change enterprise software. It changes how people work with it.

With AIRO, users stay focused on the business outcome instead of learning the platform. Instead of working with copilots in point applications, users can work across the entire process—including every application, database, AI agent, and platform—to respond to leads, resolve support cases, process invoices, onboard employees, or modernize legacy systems. AIRO determines how to apply the full capabilities of the Workato platform, engineering the complete enterprise solution needed to achieve the outcome.

“Every major shift in enterprise software has removed a layer of complexity,” said Vijay Tella, CEO and Co-founder at Workato. “Cloud removed the burden of managing infrastructure. SaaS removed the burden of managing software. AI should remove the burden of the learning curve in enterprise software. Achieving business value should not require deep platform expertise. Users should be able to describe their business goals, and the platform should take responsibility for the rest: getting the process right, handling it like clockwork at massive scale, and addressing exceptions. That’s the promise of AIRO. Workato users bring the intent, AIRO brings the expertise.”

Instead of interrupting work to research process improvements, search for documentation, contact support, ask a coworker, or abandon the task altogether, users can keep moving while AIRO brings together the specialized set of agents needed to achieve their goals. Every decision AIRO makes passes through continuous reasoning and evaluation loops. AIRO critiques its own work, refines the solution, validates it against enterprise policies, and only then recommends or executes the next step.

Every organization builds and operates differently, and AIRO is designed to learn those differences. Organizations can turn their best practices, security policies, reference architectures, and implementation patterns into AIRO Playbooks. AIRO automatically applies them to everything it builds, so it works like a teammate who already knows how the organization works.

AIRO brings together five capabilities that continuously discover, engineer, and improve enterprise solutions.

AIRO Foundry brings agentic engineering to the entire project lifecycle, from discovery and planning to architecture, implementation, deployment, and continuous improvement. AIRO intelligently selects the best-suited large language model for each step.

AIRO Memory learns how a business works by capturing an organization’s complete context: how business processes operate, how enterprise applications are configured and used, and the choices the team makes going forward. AIRO reasons with this memory to make optimal decisions from the first step.

AIRO Playbooks brings organizations’ standards, policies, and architectural patterns to everything AIRO builds, ensuring it reflects how their business works.

AIRO Acumen continuously monitors everything running on Workato and tells users what matters. Acumen surfaces actionable insights such as rising task consumption, failing jobs, duplicates, or optimization opportunities, and recommends exactly what to do next.

AIRO Connect brings AIRO into the AI tools people already use. AIRO works in developer tools such as Codex, Claude Code, Cursor, or any model context protocol (MCP)-compatible client, with the same capabilities it has in Workato.

“One of the biggest shifts for us is that everyone can work where they’re most productive. Our developers prefer Claude Code, while our business teams and citizen builders work directly in Workato,” said Saiesh Prakash, AI Strategy and Automation Leader at Coinbase. “They’re all working with AIRO, the same company knowledge, and the same standards. We taught AIRO our architectural patterns, naming conventions, and best practices once, and now every new project starts from that foundation. It dramatically reduced onboarding time, improved consistency across teams, and accelerated delivery in a way we simply couldn’t achieve before.”

AIRO reflects a simple belief: enterprise software must understand intent, learn how each enterprise operates, and take responsibility for turning capability into business impact.