With the Greatest Level of Flexibility and Robust Permissions Capabilities, Chorus.ai Is the Most Enterprise-Ready Conversation Intelligence Solution on the Market

Chorus.ai, the leading Conversation Intelligence Platform for high-growth sales teams, announced Roles & Permissions, enterprise-grade control and access to specific features and data based on roles and teams.

With the greatest level of flexibility and robust permissions capabilities, @Chorus_ai is the most enterprise-ready conversation intelligence solution on the market.

IT administrators and sales operations today are tasked with managing a company’s most important asset: customer data. With Chorus Roles & Permissions, users can set their revenue teams up for success while maintaining the necessary internal IT regulations.

Roles & Permissions enables data access settings to specify the records that users in certain teams or territories can view and edit. Customizable role-based settings can also control the Chorus experience for end-users, such as who can fill out scorecards or share recordings externally.

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With flexible data access, a solutions engineering team can collaborate with the relevant account executives (AEs) they support even though they sit on a different branch of the organization chart. Likewise, handoffs from sales development representatives to AEs to customer success teams can be easily supported by setting up data access through this flexible framework while maintaining data security.

“Conversation Intelligence is a must-have solution for front-line managers to get visibility into their teams’ deals and what reps and deals require their attention, and to coach and onboard new hires,” said Roy Raanani, CEO and co-founder of Chorus.ai. “With more and more enterprises adopting our Conversation Intelligence solution, we were asked to build functionality to meet their robust data access, security and compliance standards.”

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Chorus.ai has announced multiple new features in 2019, proving their commitment to innovation and dedication to helping customers close more deals. The company announced the launch of Cold Call Central during Dreamforce and OpsStars 2019 and launched Recommendations in August, which uses Chorus’s AI technology to provide role-based suggestions that help users automatically see important moments from hundreds of meetings. Most recently, Chorus was awarded the 2019 Aragon Research Innovation Award for Conversational AI.

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