Coveo’s commerce offering combined with Pivotree’s end-to-end implementation services will generate a higher ROI based on more personalized customer experiences
Pivotree and Coveo are pleased to announce their partnership, aiming to deliver more opportunities for strategic digital transformation and technological growth to forward-thinking B2C and B2B enterprises.
Pivotree is known as a high-growth digital transformation partner to leading brands, having built their reputation through enterprise-level end-to-end implementations of robust and award-winning commerce platforms, and their expertise in Master Data Management (MDM), a key ingredient in omnichannel commerce excellence.
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Coveo is an AI solutions company, helping clients deliver effortless experiences that drive business results for some of the world’s most admired companies.
“As we continue to grow and anticipate market demand for more and more innovative technology across our market, seeking out and joining forces with the most forward-thinking software vendors is a top priority for our organization,” explained Anthony Young, Global Director Partnerships for Pivotree, “Coveo’s machine learning will allow our clients to grow, by offering more deeply personalized experiences across their digital engagements with customers, which is paramount in creating competitive advantage for today’s B2C and B2B businesses.”
Coveo, a Leader in Insight Engines, took to the Pivotree partnership to help them enter into relationships with Pivotree’s ever-expanding list of industry-leading clients. Coveo can integrate with any commerce platforms, and Pivotree’s continuous growth and renowned expertise as an SI with many of top-performing platforms made them a natural fit for the continued growth of both organizations’ strategies. With this synchronicity, the partnership is aiming to provide true value to clients, through tangible results across KPIs such as customer satisfaction, ROI, and industry disruption – creating an opportunity for pragmatic benefits across their organizations.
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“Today’s organizations, whether B2C or B2B business models, are under immense competitive pressure and customer expectations. To survive and thrive, they must embrace AI and use it across multiple channels to provide an effortless, frictionless experience. Picking a continuously innovating technology and a partner with the know-how to use it is absolutely critical in the AI arms-race,” said Brian McGlynn, VP of Commerce at Coveo. “We are excited to work with an industry leader like Pivotree that understands client needs and can unlock value in customer data using Coveo.”
The two companies will have an onsite presence at B2B Online Miami 2019. Please contact us to connect with us at the event.
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