Growth Spurred by Customer Results as PRM Software Becomes Critical to MarTech Stack
Allbound, the leading next-generation partner relationship management (PRM) platform, announced the results of a record fiscal year, tripling annual recurring revenue (ARR) year-over-year while surpassing 100 customers. With the announcement, some of the leading companies in the world have chosen Allbound as their top vendor to deliver value for their channel partners, resellers, and distributors.
“The performance demonstrates that regardless of size, industry or geography, indirect sales and channel partner programs are a top priority for businesses and software to manage those programs is just as critical. The PRM space is quickly becoming a critical component of companies’ marketing and sales technology stacks, much like customer relationship management (CRM) software did nearly two decades ago,” said Mike Chadwick, CEO, Allbound.
Allbound’s growth has in large part been fueled by the success of their customers, as recently displayed from their recognition as the leader in the Partner Management Software category by customer review website, G2Crowd. To align with their growth and maintain their industry-leading levels of customer satisfaction, Allbound has more than doubled the size of their customer success team over the past quarter.
“We’re thrilled about the company’s performance in 2017, but more than that, we’re excited to partner with some of the most innovative brands in the world to help drive success for their partners and customers,” said Scott Salkin, Allbound founder.
In addition to new business growth, Allbound also announced the hiring of several key employees expanding the company’s leadership team. Jen Gray has joined Allbound as Vice President of Marketing and Denise Newberry as Director of Customer Success.
Gray joins Allbound from leading Silicon Valley referral software company, Extole, where she served most recently as Director of Marketing and Business Development. As Vice President of Marketing, Gray will be responsible for global go-to-market and demand generation strategies as Allbound looks to further accelerate its growth.
Newberry joins the company from leading physical therapy SaaS company, WebPT (https://www.webpt.com/), where she served as the Manager of Member Success. As Allbound’s Director of Customer Success, Newberry will oversee the strategy and execution of the company’s full customer lifecycle, from onboarding and implementation through continuous value-added activities and renewal management.
“Jen and Denise are two of those rare talents who bring both sharp operational excellence and strategic thinking to all aspects of our business – we’re lucky to have them on our team,” said Chadwick.
Recommended Read: Interview with Scott Salkin, CEO & Founder – Allbound