AMC Technology Earns SAP-Certified Status for Its Cloud-Based CRM and Contact Center Platform Davinci

SAP recognized that DaVinci meets qualifications to integrate with SAP Cloud solutions

AMC Technology, a leading Computer Telephony Integration (CTI) provider, announced that its cloud-based platform, DaVinci, has achieved SAP certification. The SAP Integration and Certification Center (SAP ICC) has certified that DaVinci 7.0 integrates with cloud solutions from SAP using standard integration technologies.

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“Our cloud-based application represents a continuation of our 24-year partnership with SAP,” said Tony Uliano, Founder and CTO of AMC Technology. “We look forward to continuing our journey with SAP and the SAP community.”

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AMC started their relationship with SAP working on the development of the original customer interaction center and is continuing the tradition with cutting-edge functionality and deep expertise in the cloud.

DaVinci brings communication channels within CRM/CSM applications for a single pane of glass agent environment and provides advanced CTI features that enhance organizations’ customer experience and productivity.

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