SAP recognized that DaVinci meets qualifications to integrate with SAP Cloud solutions
AMC Technology, a leading Computer Telephony Integration (CTI) provider, announced that its cloud-based platform, DaVinci, has achieved SAP certification. The SAP Integration and Certification Center (SAP ICC) has certified that DaVinci 7.0 integrates with cloud solutions from SAP using standard integration technologies.
“Our cloud-based application represents a continuation of our 24-year partnership with SAP,” said Tony Uliano, Founder and CTO of AMC Technology. “We look forward to continuing our journey with SAP and the SAP community.”
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AMC started their relationship with SAP working on the development of the original customer interaction center and is continuing the tradition with cutting-edge functionality and deep expertise in the cloud.
DaVinci brings communication channels within CRM/CSM applications for a single pane of glass agent environment and provides advanced CTI features that enhance organizations’ customer experience and productivity.
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