Atento Ranked as the 2nd Most Innovative Company in Brazil’s Service Sector, According to Valor Econômico
The Company Has Achieved This Position in the Annual “InovaçãO Brasil” Ranking Published by Valor EconôMico, One of the Country’s Leading Business Journals
Atento S.A., the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, and one of the top five providers worldwide, was recognized as the 2nd most innovative company in Brazil’s service sector in the Ranking Valor Inovação, two positions up from last year’s ranking.
The company came in 47th place in the overall ranking, being considered one of the 50 most innovative companies in the country proving that innovations such as robotization, are already part of the operations routines of Atento. The study is prepared by the journal Valor Econômico, one of the country’s most renowned business publications, in partnership with Strategy&, the strategic consultancy firm of the PwC Network.
“This recognition means a lot to our company. We have invested heavily in innovation and the development of new solutions with state-of-the-art technology and intelligence, “said Regis Noronha, Director of Marketing and Strategy for Atento Brazil. “We are very satisfied with this result, which was only possible thanks to the dedication of our employees, who strive to make Atento increasingly digital and which shows that, more than just a technological and process evolution, we are experiencing a real change the culture in innovation, “he said.