Contact Center Provider NexGen Agency Welcomes Addition to Leadership Team

Customer Experience Management
By PRNewswire
NexGen Supports National Retail Client for The Holidays

NexGen Agency, a fast-emerging global provider of dynamic customer experience management and social media solutions, is proud to announce a strategic addition to their leadership team. Frank J. Mona III has joined our organization as an executive consultant in support of assisting both current and future clients in business transformation and migration.

Frank is an accomplished sales, marketing and call center executive with client management, operational and organizational leadership experience across global, national and regional markets-including executive leadership roles with AT&T, Sutherland Global Services and Sunnova Energy Corporation.

Marketing Technology News: VUniverse Names Julie Rieger as Chief Executive Officer

“We are so pleased to have Frank broadening the scope of our leadership team. He brings a wealth of experience in not only the call center world, but in new business development, go to market strategy and client services. His dynamic and creative approach to business will enable us to provide innovative solutions for our clients,” NexGen Agency’s CEO, Mike Epstein stated.

Marketing Technology News: MHC Software Acquires Ecrion Software

Frank will be focused on our new division, NexGen Transformation, which is designed to leverage our consulting expertise and partnership with world class service providers to transform your business from “triage to triumph”.

Marketing Technology News: IDStrong Warns Against Second Wave of Cyberattacks

PRNewswire

PR Newswire, a Cision company, is the premier global provider of multimedia platforms and distribution that marketers, corporate communicators, sustainability officers, public affairs and investor relations officers leverage to engage key audiences. Having pioneered the commercial news distribution industry over 60 years ago, PR Newswire today provides end-to- end solutions to produce, optimize and target content -- and then distribute and measure results. Combining the world's largest multi-channel, multi-cultural content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire powers the stories of organizations around the world. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and Asia-Pacific regions.

You might also like More from author
Brought to you by
For Sales, write to: contact@martechseries.com
Copyright © 2024 MarTech Series. All Rights Reserved.Privacy Policy
To repurpose or use any of the content or material on this and our sister sites, explicit written permission needs to be sought.