Evaluation Based on Completeness of Strategy, Performance and Reach
Moxo, the industry’s leading client interaction solution, announced it has been honored by Aragon Research, Inc. as a major provider in the Innovator category in the Aragon Research Globe for Digital Work Hubs, 2022 report.ͥ
As hybrid and remote work have become a more permanent aspect of work environments in 2022, digital work hubs are critical in streamlining business interactions and empowering workforces to be more productive and collaborative. Moxo’s platform offers a customizable business service hub that drives customer engagement with a key focus on the ability to personalize experiences by leveraging automated workflows to streamline business processes and drive operational efficiency.
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“We’re honored to be included in Aragon Research’s latest report that highlights Moxo’s leading position in the digital work hub market,” said Leena Iyar, Chief Brand Officer for Moxo. “Moxo delivers client interaction workspaces that help organizations streamline their business interactions, and support the full lifecycle of high-value client management from onboarding to service.”
As a named “Innovator” in the report, Aragon Research identified that the strengths of Moxo’s customizable work hub platform include:
- Customer-focused solutions
- Workflow
- Expertise in Financial Services
- Mobile support
- Collaboration features
- Third-party integrations
- Security and scalability
For the 2022 Globe for Digital Work Hubs, Aragon identified four primary areas that comprise a digital work hub including collaborative content creation, content curation and content management, communications and task management, as well as the optional area of low-code app development. Other providers evaluated in the 2022 Globe for Digital Work Hubs report include: Airtable, Asana, Atlassian, Avaya, Cisco, Dropbox, Google, Igloo, Microsoft, Monday, Nextiva, RingCentral, Salesforce, Smartsheet, and Wrike.
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