Recognized for Excellence in Customer Service

TTEC Holdings, Inc., one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced it has been named the Organization of the Year in the 2022 Excellence in Customer Service Awards presented by the Business Intelligence Group in Canada.

Marketing Technology News: Fulcrum Lands $5 Million in Funding for Customer Data Personalization

TTEC is a valued partner helping brands build strong relationships with clients and customer alike. As a trusted advisor, TTEC offers a fully integrated approach to CX technology and support services including the flexibility to supplement existing teams.

“TTEC is thrilled to be recognized as the premier organization and partner in delivering exceptional employee and customer experiences across Canada,” said Regina Paolillo, TTEC Global Chief Operating Officer. “We know that every customer interaction is an opportunity to provide an extraordinary experience, and we’ve built our success around a deep commitment to delighting our clients and their customers.”

“Customer service professionals and suppliers have had to make significant changes to adapt to our evolving world,” said Maria Jimenez, chief nominations officer of the Business Intelligence Group. “It is our honor to recognize TTEC as they are leading by example and making real progress on improving the daily lives of so many.”

The Excellence in Customer Service Awards celebrate those who are winning by supporting their own customers and those who are developing the tools to help others find success. Awards were given out to consultants, outsourced partners, and technology providers for superior performances in the past 12 months. TTEC’s additional award wins include:

• TTEC Canada for Outsource Partner of the Year
• Iffat Nakkad for Manager of the Year

Marketing Technology News: MarTech Interview with Jon Miller, CMO at Demandbase