Unbabel’s annual LangOps Universe event will provide useful business advice for companies building custom CX strategies to streamline all touchpoints of the customer journey
Unbabel, the AI-powered Language Operations (LangOps) platform that helps businesses deliver multilingual customer experience (CX) at scale, is announcing its second annual LangOps Universe, which is taking place in-person and online on November 2nd.
“We are ecstatic that LangOps is growing as a category, earning a place in Gartner’s 2022 Hype Cycle report, and this recognition shows us that LangOps is on the path to transforming and streamlining the CX industry”
Playing on universal expansion and the transformational impact of Language Operations, Unbabel’s Big Bang theme will feature sessions providing support to enterprise businesses and CX professionals. Attendees will be given valuable insights on how to successfully, and cost-effectively, build out custom global CX strategies that resonate across any market.
Farfetch’s Head of ROI & Optimization, Rogério Correia
Springer Nature’s VP of Global Customer Service, Dominic Pettit
Dixa’s VP of CX Excellence, Tue Søttrup
Mouser Electronic’s Director of Web Solutions, Matt Madderra
Unbabel has a proven record in supporting global organizations with its Language Operations platform. Its hybrid approach to CX is utilized by leading global brands, including Booking.com and Nestle.
“We are ecstatic that LangOps is growing as a category, earning a place in Gartner’s 2022 Hype Cycle report, and this recognition shows us that LangOps is on the path to transforming and streamlining the CX industry,” said Sophie Vu, CMO of Unbabel. “At LangOps Universe, we want to provide the knowledge that businesses need to adopt the LangOps approach so that they too can create multilingual CX strategies that will resonate with their global markets.”