HITRUST certification further confirms the enterprise-class security, compliance and risk management readiness of Ushur’s AI-powered intelligent automation platform

Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced that it has achieved a two-year risk-based (r2) certification for its CXA platform from the HITRUST Alliance. This benchmark for compliance, privacy and security serves as further confirmation that customer and enterprise data, especially in highly regulated industries such as insurance and healthcare, is secure on the Ushur technology stack.

Chief Technology Officer and Ushur cofounder Henry Peter said: “At Ushur, privacy and security of customers’ data and compliance with regulatory requirements has always been the top priority, and our certification with HITRUST further confirms that our platform and the solutions developed on it are eminently trustworthy. Self-serve, digital-first customer experiences that meet the rigorous demands of security and compliance take a heavy toll on enterprise infrastructure and especially on their IT team. Ushur delivers not only the platform and the AI-first technology, but also the consultative expertise needed to make automating customer journeys a reality.”