Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights
Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Uniphore (Customer Experience), Chorus.ai (CRM), Shutterstock (Content), Indicative (Customer Analytics), and ThirdChannel.
Uniphore, an early leader in Conversational Service Automation (CSA), announced that it has entered into a multi-year, multi-million dollar strategic agreement with Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services and solutions to expand its global reach and drive IT innovation in the contact center as the industry adapts to an increasingly digitalized and remote work-friendly environment.
Chorus.ai, the No. 1 Conversation Intelligence Platform for high growth Revenue teams, announced Momentum Insights, a transformational view into customer relationships, provided natively in the CRM. Momentum Insights harnesses the power of Conversation Intelligence to empower reps and their leaders to confidently engage with customers and ultimately close deals more quickly and easily—right from their CRM.
Shutterstock, Inc., a leading global creative platform offering full-service solutions for brands, businesses, and media in need of high-quality content, tools, and services, announced The Create Fund, a $300,000 artist grant program. The Create Fund provides financial and professional support for artists around the globe focusing on diversity, inclusion, social justice, and environmental awareness through the content they create.
Indicative, a leading Customer Analytics software company, announced its inclusion in the Google Cloud Marketplace. Indicative, the only Customer Analytics platform capable of connecting directly to a company’s cloud data warehouse, is now the first Customer Analytics solution approved for the Google Cloud Marketplace.
Stage, a turnaround venture fund that invests in technology-enabled and consumer products businesses in need of fresh capital and specialized operating expertise, announced it has acquired ThirdChannel, a SaaS business that enables consumer brands to manage in-store customer experience at scale with ease and precision.
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