Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights
Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Bango (E-Commerce), Dixa (Customer service), Softdocs (Content Management), Vonage (Unified Communications), and Postoplan (Social).
Bango the global platform for data-driven commerce, announces it is powering bundled subscription services for BT, the UK’s leading telecommunications company. BT has selected the Bango Platform as a key integration point to deliver a range of third-party products and services to its customers. The partnership between Bango and BT will open-up greater entertainment and commerce opportunities for BTs broad customer base.
Dixa, the conversational customer service specialist, has announced that fast-growth subscription-based vegan food company, allplants, has implemented its integrated conversational customer service platform to meet rising customer demand. Using Dixa’s platform, allplants has seen considerable improvements to customer response and query handling times, as well as an increase in efficiency and happiness levels of its customer service team.
Softdocs, the education-focused enterprise content management (ECM) provider, announced continued, significant growth of its education client base – associating many of the new client logos added year-to-date with the company’s Jenzabar partnership.
Vonage, a global leader in cloud communications technology helping businesses accelerate their digital transformation, has announced a strategic partnership with UK-based data and software specialists, Software Solved. Vonage will embed its Video API into Software Solved’s innovative SurveyorTech solution to power comprehensive surveys remotely.
WhatsApp’s post scheduling functionality is unique, and the social and messenger marketing platform Postoplan is the only online service in the world to do this. With the help of the new feature, it became possible to automatically publish content on WhatsApp groups, both through scheduling a publication and online—instant posting.