Impact Enhances Carrier CPaaS Service Offerings

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Impact and RouteTrust Join Forces to Develop Customer Facing Toll-Free API

Impact, the wholesale Carrier division of Lingo Communications, announced the successful rollout of an automated API for toll-free services. Impact and RouteTrust worked together on the development of the API which allows Impact’s Carrier customers to acquire, provision, and modify toll-free numbers on the Impact network without requiring human intervention.

Impact owns one of the largest Carrier networks in North America and has been adding Communications Platform as a Service (CPaaS) capability into its network. RouteTrust specializes in the design, development and integration of telecommunications-based software solutions that provide immediate value, solve current challenges, and serve as a stable and scalable solution into the future.

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This new customer-facing API is another step in Impact’s journey to add CPaaS functionality and increase the efficiency and profitability of our Carrier customers. Using the new API interface enables our Carrier customers to simplify operations and provision toll-free services without requiring any human interface. As a result, our Carrier customers can process toll-free orders faster and more accurately than ever before.

“Impact is recognized as a leading provider of US domestic and international voice and toll-free solutions for the world’s largest service providers,” said Michael Rothchild, COO of RouteTrust. “By partnering with Impact on this project, we have now provided their Carrier customers with a platform to add, move, and change toll-free numbers without hassle or delay.”

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“Impact’s customers will now be able to leverage the strengths of our facilities-based toll-free network throughout the U.S. and Canada by accessing our provisioning system in a manner that does not require any human intervention,” said Patrick Reilly, VP Carrier Services at Impact. “We are also thrilled to announce that we have just completed the implementation of our first toll-free API customer, a large publicly traded communications service provider.”

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