BPO

ibex , a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced that ibex Nicaragua was named one of the Best Places to Work for Women 2022 in Central America and Caribbean for…
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iCXeed aims to deliver the best in talent and technology, through a differentiated gamified engagement culture focused on CX innovation. iCXeed PTE. LTD., a full-suite digital Customer Experience (CX) company, announced that Rain Abueg has…
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ibex , a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced that it was selected as one of the Philippines’ Best Employers 2023 by the Philippine Daily Inquirer and…
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TaskUs, Inc, a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, was recognized as a Major Contender by Everest Group in its Customer Experience Management (CXM) in the…
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Data-Driven Insights Help Replicate Top Performers at Scale iQor, a managed services provider of customer engagement and business process outsourcing (BPO) solutions, announced its selection of the AmplifAI AI-driven performance enablement…
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Simplr's conversational experience platform named a winner among nearly 3,000 nominations Simplr announced that it has been named a winner in the 5th annual AI Breakthrough Awards program in the "Best AI-Based Solution for Customer…
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Atento reorganizes its regional structure switching from five regions to three to optimize the efficiency of its operations and improve proximity and service to its customers. Sergio Ribeiro Passos has been named the Company's new…
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Avantive Solutions, a global technology and business process outsourcer (BPO) specializing in innovative customer experience (CX), strategic sales, and digital marketing solutions, today announced a partnership with Hitachi Solutions…
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2020 report details Atento's progress toward fulfilling various ESG commitments Atento's social performance remains strong, while achieving carbon neutrality by 2030 remains on track Atento S.A., one of the world's five largest providers…
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- In his expanded role at Atento, Mr. Sánchez will lead the development and execution of the Company´s ESG strategy and plan, focused on further improving diversity, equity and inclusion as well as other sustainability attributes across all…
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Will Help North American Customer-Centric Businesses Rapidly Adopt Digital Tech Gnani.ai, a global frontrunner in Voice-AI-led omnichannel customer service automation space, today announced a strategic partnership with transcosmos, Inc.…
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 Zenarate, the world's leading conversation simulation solution, announces its AI Coach is supporting global banks, large BPOs, and leading companies in healthcare, technology, and services industries to develop top-performing…
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Verint today announced availability of its best-in-class Customer Engagement Cloud Platform in India, supporting its customers throughout the country as they progress their digital transformation migrations. Marketing Technology News:…
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Unveils a new Execution Management Initiative in India, the World’s Process Epicenter Celonis, the global leader in execution management, announced that it will expand its process mining and execution management operations into India.…
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Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service CGS, a global provider of business applications, enterprise learning and outsourcing services, announced that it is the recipient of…
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Tech-enabled BPO honors and celebrates its digitally irresistible employees who deliver fast, helpful, and friendly customer service for tens of millions of consumers around the world iQor, a managed services provider of customer…
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TCN’s inaugural survey, “Consumer Insights about Customer Service,” provides a detailed look at Americans’ attitudes about dealing with contact centers and customer service TCN, Inc., a global provider of a comprehensive…
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Tech-enabled BPO revamps website to reflect its ' digitally irresistible' solutions and culture iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, is proud to announce the launch of its newly…
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- Hidalgo will lead the cultural transformation and homogenization of the company's human resources to streamline and standardize processes and improve the quality of leadership Atento S.A., the leading company in customer relationship…
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Numeracle Inc., the pioneer of Verified Identity™ for communications, and Aegis Mobile, LLC, a global provider of innovative mobile web and compliance solutions, announced a comprehensive verification solution to validate the identity…
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