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Retail Tech

Retail Tech Company Sales Layer Raises $3.79 Million in Funding From SONAE IM, Global Omnium and Swaanlab

Spanish Product Information Management company Sales Layer has raised €3.5 million in a Series A financing round led by SONAE IM, the tech investment arm of Portuguese listed company SONAE (SON.LS), accompanied by venture capital investment firm Swanlaab Venture Factory and Valencia-based corporate investor Global Omnium. The investment was made public today with the publishing of SONAE's consolidated results for the first quarter of 2020. The Portuguese conglomerate has invested €2.5 million in Sales Layer, while…

Magento Commerce is Making AI the New Normal in E-Commerce

Introducing AI-Powered Product Recommendations for Magento Commerce. The global digital economy is growing faster than any other economy. Even before the COVID-19 chaos struck down the supply chains and last-mile delivery platforms, nobody could deny that the future of commerce is actually -- Digital. As governments enforce lockdown and authorities plead citizens to maintain social distancing, online purchases have become the most obvious form of shopping. A majority of online purchases have been related to grocery,…

Kirkland’s Announces Additional Actions In Response To Coronavirus

Kirkland's, Inc. provided an update on additional measures it is taking in response to the impact from the novel coronavirus (COVID-19). "With our stores closed to customer traffic to keep our employees and customers safe, we have accelerated our contingency plans across all areas of the company. I'm proud of the innovation of our team as we stood up contactless curbside pickup and immediately saw great results," said Woody Woodward, Chief Executive Officer. "These actions have had a direct impact on many within our…

Survey Finds Retail and CPG Companies Prioritize Customer Behavior Analysis to Guide Strategy, but Few Understand How to Use It

With unexpected changes in consumer behavior and a “new normal” buying landscape, using data to drive strategic business decisions is more important than ever Four out of five retail and consumer packaged goods (CPG) companies say that customer behavior analytics is a strong priority for their brand today, indicating that it will continue to grow in importance. Yet, most are failing to use it effectively. Organizations have been experimenting with advanced analytics, but now, as erratic buying behaviors are expected to…

VTEX Invests in US Market to Deliver Collaborative Commerce and Meet Growing Enterprise Customer Demand

The first and only global, fully integrated marketplace-commerce-OMS solution enabling brands to unlock their unlimited potential for digital growth VTEX, a leading marketplace-first commerce provider serving over 2,000 brands and retailers in 30 countries, is responding to strong demand from large B2C retailers and enterprise B2B brands in the US market by expanding its commerce capabilities and its US leadership team. This market expansion follows a $140 million investment by Softbank in 2019 and the recent opening of…

National Retail Solutions (NRS) Joins Nielsen Connect Partner Network

National Retail Solutions (NRS), the operator of a leading nationwide point-of-sale (POS) network for independent retailers, today announced that it has joined Nielsen's Connect Partner Network. The relationship with NRS enables Nielsen's Global Connect Business clients within the retail and consumer packaged goods (CPG) industries to access NRS' point-of-sale scanner data curated from over 8,000 independent, predominantly urban retailers nationwide.   Because the NRS-gathered data is now aligned with the Nielsen product…

ChannelAdvisor Expands Support for Brands and Retailers on Amazon in the Netherlands

ChannelAdvisor Corporation, a leading provider of cloud-based e-commerce solutions that enable brands and retailers to increase global sales, announced support for Amazon.nl, coinciding with Amazon's launch in the Netherlands. ChannelAdvisor's support for Amazon.nl allows merchants with a European unified account the ability to list and sell their products directly to consumers on Amazon's new Dutch marketplace.1 With 85% of the Netherlands' population shopping online in an e-commerce market worth an estimated €23.7…

New Research on Leading Retailers Reveals Vital Balance of Customer Experience and Operational Efficiency

Study Quantifies the High Cost of Digital Downfalls Amounting to Millions in Extra Expenses, Eroding Retail Profits and Threatening Customer Loyalty The digital customer experience for retailers remains critical to safeguard customer loyalty and retail profits, according to a new report detailing customer satisfaction rankings of 25 preeminent retailers announced today by Verint Systems Inc. The Customer Engagement Company™. Based on consumer survey panel data from more than 6,000 shoppers, the Verint Experience Index:…

Retina Announces $5 Million in Total Funding to Stem the Tide of Wasteful Marketing Spending to Acquire and Serve their Worst Customers

Growth round led by Crosscut Ventures, one of the largest early stage investors in Los Angeles Retina, the customer data science company that predicts future lifetime value and customer behavior, announced it has raised $5 million. The raise supports the company’s fast growth and was anchored by a former investor, Crosscut Ventures, which partners with early-stage founders to build extraordinary high-growth tech companies. Retina’s goal is to serve any business that has repeat customer purchases-- including e-commerce,…

Frozen in the Face of Choice – Over Half of US Retailers Are Suffering With Information Overload Shows Brightpearl Report

A new study reveals that 51% of US retailers agree that they are suffering from information overload when it comes to software purchases. The Retail Tech Stack survey, conducted by retail operations platform Brightpearl, set out to ascertain which types of software retailers are investing in and to gain an insight into their ambitions in this area for 2020. American retailers, it seems, have been left dumbfounded by the number of solutions available to address issues such as workflow automation and optimization. In…

New Consumer Survey from Convey Reveals Mixed Feelings About Amazon – Even as Fast, Free Shipping Proves Irresistible

1 in 4 have negative feelings about Amazon’s impact on retail and the environment; 2 in 3 would consider abandoning Amazon without free shipping A new consumer survey conducted by Austin-based Delivery Experience Management platform provider Convey finds that many US consumers have negative feelings towards Amazon when it comes to its impact on the retail industry and the planet. However, those objections don't necessarily translate into lost sales, especially for shoppers who rely on Amazon for the majority of their…

Salesforce Reveals Record-Breaking $31 Billion in U.S. Cyber Week Digital Sales

Salesforce has reported US Cyber Week Online Sales have Shattered Records Amid a Shorter Holiday Season Insights reveal U.S. Thanksgiving Day e-commerce revenue up 16 percent, Black Friday up 14 percent and Cyber Monday up 11 percent AI drove up to 9 percent of global digital orders on Thanksgiving Mobile devices globally drove 73 percent of all digital traffic and 55 percent of all orders across Cyber Week Salesforce, the global leader in CRM, today released its Cyber Week insights, unveiling a record $31…

Former CMO of Calvin Klein, Marie Gulin-Merle Joins Google as Global VP of Ads Marketing

The former CMO of global fashion brand Calvin Klein, Marie Gulin-Merle is now part of the Ads Marketing business at Google. Marie served as the CMO and Chief Digital Officer of CK. CK is owned by PVH Corp. PVH also owns fashion brand- Tommy Hilfiger. Last month, Tommy Hilfiger announced their CMO- Michael Scheiner. It is still not confirmed if Michael will take on Marketing leadership for CK as well. PVH manages a diversified portfolio of brands — including CALVIN KLEIN, TOMMY HILFIGER, Van Heusen, IZOD, ARROW, Speedo,…

TechBytes with Lidiane Jones, SVP Product at Salesforce Commerce Cloud

Could you tell us how you identified the various online and offline channels for the report? At the broadest level, we wanted to look at physical and digital stores. We realized we needed to look at e-commerce more granularly though, and settled on three types of properties: Online marketplaces, like Amazon Retailers’ e-commerce properties, like Walmart.com Brands, themselves, like adidas.com, which are taking a greater share of wallet as direct-to-consumer (D2C) business models gain in popularity When we…

Salesforce Takes the Pulse on the Future of Retail; Finds Connected Shopping Experience Driving the Industry

Salesforce has come out with its third edition of the Connected Shopping Experience to describe how retail industry is faring in the modern context of delivering connected shopping experiences to consumers - across physical stores and online. Navigating the modern retail and e-commerce ecosystem is turning trickier day by day. Modern shoppers are getting smarter and faster with their purchasing decisions. Every purchasing interaction, whether it's with their favorite brands or with the ones they are recently made aware of,…