Capstone Releases Smart Mirror Video User Guide & Expands Customer Service Options

Capstone Companies, Inc., a designer, manufacturer and marketer of consumer inspired products that bridge technological innovations with today’s lifestyle is pleased to announce its newly designed Smart Mirror Video User Guide featured on help as well as the expansion of its customer service options.

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The user guide is comprised of fifteen helpful “How To” video tutorials showcasing the smart mirrors’ innovative features and capabilities. Users will have the ability to filter videos by the “type” of help and support they are seeking. The videos cover meaningful topics such as initial set-up, personalization, smart home utilization, google assistant as well as routine set-ups just to name a few. Our team plans to expand the Smart Mirror Video User Guide as we continue to learn more about our customer’s needs.

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Additionally, we’ve expanded our Customer Care options to help create a simplified and stress-free customer experience. The Smart Mirror Video User Guide coupled with our new customer care platform is intended to reduce call volumes while providing a preferred way to online chat and email. Customers now have the option to ask questions and learn more about the remarkable features of their Capstone Connected Smart Mirror by simply visiting our website.

Jordan Seals, Capstone’s Digital Marketing Manager, commented, “In addition to providing care tips and helping users with their initial set-up of the Smart Mirror, we are receiving supplementary benefits from this project. Our YouTube channel is seeing an upswing in video views as well as subscribers. These videos will also be repurposed to our various social media channels where I believe our followers will enjoy viewing this content.”

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