Some Robocalls Promote Scams & Marketing Pitches, While Others Serve the Public Interest

Public concerns about the global coronavirus pandemic have inspired a wave of dubious robocalls that seem to exploit consumer fears amid ongoing uncertainty about the COVID-19 crisis, according to YouMail Inc., creator of the YouMail Robocall Index.

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YouMail researchers have uncovered robocalls referring to the coronavirus to promote an Amazon work-from-home scam, an HVAC cleaning scam, as well as two highly questionable marketing robocalls promoting coronavirus health services and supplements; a series of robocalls pushing political surveys; and many other robocalls involving legitimate efforts by school districts and other agencies to issue relevant public service announcements.

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“The current robocalls we’ve identified are likely the first in what will likely be a quickly expanding set of robocalls leveraging the current COVID-19 pandemic., said Alex Quilici, CEO of YouMail. “As with all unknown or unexpected robocalls, it’s buyer beware and we recommend consumers ignore them.”

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YouMail, Inc. provides imaginative, intelligent, cloud-based telecommunication services. These include its free app-based service to block robocalls, and its premium call management services for people who use their mobile phones for business. YouMail’s services free users from limitations of their mobile phone or carrier – protecting against unwanted calls, helping them handle high volumes of mobile calls, unifying virtual numbers with their cell number, and providing personalized answering experiences for their callers.

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