Dialpad Named a Leader in Seven G2 Summer Reports

Customer reviews rank Dialpad among the leading contact center and unified communications solutions

Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced that it has been named a leader in seven categories within the G2 Summer Awards 2021. The honors are based on Dialpad’s high levels of customer satisfaction and likeliness to recommend ratings from real users on G2, the world’s leading business solutions review website.

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“Rankings on G2 reports are based on data provided to us by real users”

“We could not be more thrilled to be honored by G2, especially given these rankings are based solely on our customers’ feedback and reviews,” said Craig Walker, CEO and founder, Dialpad. “Everything we do is to help our customers, from small operations to massive enterprises, simplify business communications and drive innovation forward. To be recognized for that effort is an amazing feeling.”

“Rankings on G2 reports are based on data provided to us by real users,” said Michael Fauscette, chief research officer, G2. “We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”

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In this quarter’s report, Dialpad was crowned as a Leader in the following categories:

  • AI Sales Assistant
  • Auto Dialer
  • Contact Center Operations
  • Outbound Call Tracking
  • UCaaS
  • VoIP

In addition to being a Leader in those categories, Dialpad was ranked #1 in the UCaaS category for both Best Usability and Most Implementable.

Learn more about what real users have to say about Dialpad Contact Center, Dialpad Meetings, Dialpad Sell and Dialpad Talk on G2.

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