Upcoming ISG Provider Lens report will examine the competitive landscape in the three popular outsourcing markets

Information Services Group (ISG), a leading global technology research and advisory firm, has launched a research study examining the private and hybrid cloud and data center services outsourcing market.

The study results will be published in a comprehensive ISG Provider Lens report, called the 2020 Next-Gen Private/Hybrid Cloud – Data Center Services & Solutions Report, scheduled to be released in June. The report will cover the outsourcing provider landscape in the data center, private cloud and hybrid cloud markets and will examine the differentiated positions of providers based on their competitive strengths.

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Enterprise buyers will be able to use information from the report to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm’s buy-side clients.

The new report examines three of the most enduring outsourcing services, said Jan Erik Aase, director and global leader, ISG Provider Lens Research. “Enterprises remain highly interested in data center, private cloud and hybrid cloud services,” he said. “The competition among service providers is intense even as many enterprises shift to a hybrid cloud model.”

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ISG has distributed surveys to more than 140 data center and cloud service providers. Working in collaboration with ISG’s global advisors, the research team will produce five quadrants representing the services and products the typical enterprise client is buying in the data center and cloud space, based on ISG’s experience working with its clients. The five quadrants that will be covered are:

• Managed services, covering providers’ ability to offer ongoing management services for data center infrastructure and platforms, including servers, middleware, storage, databases and networking components;
• Managed hosting, assessing providers that offer standalone enterprise-grade hosting solutions using their facilities and infrastructure;
• Data center security products, including solutions that counter IT infrastructure attacks or threats, irrespective of whether they are installed in the cloud or on-premises;
• Hyper converged systems, including systems that are closely aligned or preconfigured hardware and software appliances, are blueprints designed to scale up or down and can centrally manage a scalable cloud infrastructure;
• Colocation services, covering providers that offer professional and standardized data center operations as collocated services.

The report will cover the global data center, public cloud and hybrid cloud markets and examine products and services available in the U.S., Germany, the U.K., Switzerland, Brazil and the Nordic countries. ISG analyst Shashank Rajmane will serve as lead author of the report, and ISG analysts Heiko Henkes, Wolfgang Heinhaus, Pedro L. Maschio, Manoj Chandra Jha and Blair Hanley Frank will be regional authors.

An archetype report will also be published as part of this study. This report, unique to ISG, is the study of typical buyer types of data center and cloud services as observed by ISG advisors.

A list of identified providers and vendors and further details on the study are available in this digital brochure. Companies not listed as data center or cloud providers can contact ISG and ask to be included in the study.

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