LivePerson named Technology Partner of the Year at the 2023 Stevie Awards

AI/MLCustomer Experience Management
By PRNewswire
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LivePerson Inc.

Leading AI company awarded top honor by the world’s foremost sales and customer service awards program

LivePerson, a global leader in Conversational AI, was presented with the Gold Stevie Award for Sales or Customer Service Solutions Technology Partner of the Year at the 17th annual Stevie Awards for Sales & Customer Service.

Along with the company’s 2023 Gold Stevie win for Best Contact Center Solution, this award marks LivePerson’s 12th Stevie Win overall.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. More than 2,300 nominations from organizations of all sizes and in virtually every industry, across 49 nations and territories, were considered in this year’s competition.

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“Ever since we pioneered the invention of web chat for brands, LivePerson has continually pushed the limits of digital engagement between brands and their customers,” said Rob LoCascio, founder and CEO of LivePerson. “As we enter a new era in which leveraging AI for better business outcomes becomes a strategic imperative, we’re proud to earn this validation of our technology, our vision, and our team’s hard work.”

“The nominations we received for the 2023 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations,” said Stevie Awards president Maggie Miller. “The judges have recognized and rewarded their achievements, and we join them in applauding this year’s winners for their continued success.”

Powered by nearly one billion conversational interactions per month on the company’s Conversational Cloud, LivePerson’s AI helps customer care, sales, and marketing teams deliver and automate more meaningful, natural-feeling conversations. It is trusted by thousands of the world’s biggest brands and continuously optimized by hundreds of thousands of human experts.

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PRNewswire

PR Newswire, a Cision company, is the premier global provider of multimedia platforms and distribution that marketers, corporate communicators, sustainability officers, public affairs and investor relations officers leverage to engage key audiences. Having pioneered the commercial news distribution industry over 60 years ago, PR Newswire today provides end-to- end solutions to produce, optimize and target content -- and then distribute and measure results. Combining the world's largest multi-channel, multi-cultural content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire powers the stories of organizations around the world. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and Asia-Pacific regions.

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