Bi-directional integration enables marketers to harness the power of customer and operational data to orchestrate personalized cross-channel engagement Blueshift, the most intelligent customer engagement platform, announced a new…
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Cross-channel marketing platform leader uncovers heightened consumer expectations toward email, SMS and mobile app messaging Cordial, the cross-channel marketing platform for brands to communicate in personal, intelligent ways, today…
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Conference Global Sponsor to Highlight Advanced Analytics Dynamic Scoring for Optimizing Customer Engagement Channels Axtria, a global cloud software, data analytics, and artificial intelligence (AI) technology leader for the life sciences…
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Customers and Utilities Benefit from Turnkey Rebate Fulfillment Strategy Apogee Interactive, Inc., a leader in digital engagement and customer communications strategy, announces utilities using their outbound communications platform Envoy…
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Almirall, LLC achieves 86% user engagement and a dramatic rise in field rep productivity Aktana, the leader in intelligent customer engagement for the global life sciences industry, announced that Almirall, LLC selected its…
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Expanding upon a strong foundation of AI-powered customer engagement solutions, these transformative enhancements to its AI-suite position Acqueon to leapfrog market entrants, displace legacy providers & outpace the competition.…
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Latest addition allows for improved stakeholder and customer engagement, and the seamless capturing of feedback airfocus has added a customizable new app called Portal to its modular product management platform, enabling…
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MoEngage, an leading insights-led customer engagement platform, announced that Mamaearth, Asia's first brand with made-safe certified products that offer toxin-free & natural baby care, and personal care products, has selected MoEngage…
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-Leading Brands to Speak on Cultivating Enduring Customer Relationships -Prominent Industry Analysts and Verint Executives Headline Three-Day Premier Customer Engagement Industry Event Verint, The Customer Engagement…
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S'More redefines the mobile dating experience, partners with MoEngage to create a highly personalized customer experience S'More, the anti-superficial dating app that connects singles based on content instead of looks, has tapped…
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Allows companies to stay on the pulse of customer needs with better engagement throughout the customer journey Pexip, a global video communication platform, today announced that it has launched Pexip Engage, an innovative new customer…
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The Customer Engagement Hub helps customers increase revenue and retain end users while meeting their demands for optimized solutions. Frost & Sullivan recently assessed the APAC contextual marketing solutions for telecommunications…
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Intercom debuts new products and platform innovation at New at Intercom event Intercom, the Engagement OS, today launched two new products: Surveys, the only tool of its kind that enables businesses to capture insights from customers and…
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Founder of AI-Powered Conversational Outreach Platform Named to the Executive Committee of Consumer Advocacy Organization Drips, the founders of an industry-leading AI-powered conversational outreach platform, announced today that the…
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IQVIA announced the launch of OCE+, the first of several new advancements to its leading life science customer engagement platform. OCE+ adds IQVIA’s Next Best recommendation engine – a daily workflow tool providing AI-driven…
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Conveyer, a customer engagement SaaS platform, closed a $14M round with funding from HearstLab and other leading investors. This round accelerates the company's ability to invest in both key talent acquisition and sales & marketing…
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Banking professionals reveal strategic priorities for customer engagement in 2022 While 49% of banking professionals indicate that digital is the top priority channel for customer engagement in 2022, nearly 40% say serving all channels…
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Zngly - the no-code media platform for the creation, management and measurement of content marketing and client engagement - announces its partnership with Legerity, to transform and streamline the way content is used by its sales and…
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3radical, the leader in audience engagement and consented data capture solutions, announced they were named Best-In-Class – Consented Data Capture in the Stackmarket 2022 Customer Engagement Technology Buyer's Guide, published by…
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Dialpad, Inc., the industry leader in AI-powered communication and collaboration, announced new certifications from International Organization for Standardization (ISO). Dialpad adds ISO 27001:2013, ISO 27017:2015, and ISO 27018:2019 for…
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