MoEngage, the insights-led customer engagement platform, has been named a Customers' Choice Vendor in the 2022 Gartner Peer Insights 'Voice of the Customer': Multichannel Marketing Hubs Report. Customers highly recommend the company for…
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Gartner Peer Insights Customers' Choice Distinction Based on Feedback and Ratings From End-User Professionals With Direct SnapLogic Experience SnapLogic, leader in intelligent integration and enterprise automation, announced that it…
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Commissioned Study Finds Contentsquare’s Digital Experience Analytics Delivered 602% ROI and Over $6M in Recovered and Additional Income Within Three Years of Implementation Contentsquare, the global leader in digital experience…
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Clara Smyth, ex-Slack and Salesforce, to lead Competitive Enablement Services Klue, the category leader in competitive enablement, announced the hiring of industry veteran, Clara Smyth, as the newly appointed Director of Competitive…
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Medallia study identifies new consumer expectations that highlight increasing challenges and opportunities for organizations Medallia, Inc., the global leader in customer and employee experience, announced the findings of its new…
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Many business leaders and investors think that having access to customer data can provide them an unassailable competitive edge. More customers means you have more data and you need to collect the data. Once the data is analyzed using…
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New Platform Enhancements and Extended Effort in EMEA Accelerate Customer Growth Demonstrating ROI of Experiential Marketing Takes off in 2023 AnyRoad, the leading platform for data-driven experiential marketing, today announced a strong…
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WhatsApp Integration opens up brands to a trusted channel for customer support. Vee24, the leader in person-to-person digital customer experience solutions, is proud to announce the recent launch of its asynchronous messaging integration.…
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Predictika, a global leader of technology inside customer-focused chatbots and virtual assistants, has been granted a exclusive, broad based Artificial Intelligence (AI) patent poised to revolutionize the industry. The patent will…
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Introduction: When a business is in its fledgling stages, it’s mission critical that no marketing spend is wasted and each dollar assists in driving customers. But to ensure their marketing efforts are actually moving the needle, startups…
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Q-Flow 6.3 Service Pack 2 is the latest edition of Q-nomy's market-leading solution for customer journey management, appointments scheduling and queue management Q-nomy Inc., a leading provider of solutions that optimize omnichannel…
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Veego Connected-Home Contextual Intelligence Platform Named Best Customer Data Platform Solution - Platinum Winner by Juniper Research Veego Software, the world leader in connected-home dynamic contextual intelligence, has been named for…
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Cloud ERP Leader Unveils 2023 R1 Product Functionality for Growing Businesses Across Industries, Shares Experimental Features Acumatica shared some of the enhanced features and capabilities that will be part of the upcoming 2023 R1 release…
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Opinions Split if the Use of AI Automatically Increases Expectations of the Experience Redpoint Global, a leading software provider that helps brands deliver revenue-generating, personalized customer experiences, announced new…
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The company has built one of the first practical and immediate applications of the latest AI technology for the customer service industry Intercom, the leading customer service platform for internet businesses, announced it has launched…
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New application helps ServiceNow customers exceed service level agreements and improve customer experience PagerDuty, Inc., a global leader in digital operations management, announced the availability of PagerDuty for Customer Service…
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Video Creation Software Company Earns a Record Number of Awards from B2B Software Reviewers – Including Enterprise ‘Leader’ and ‘Best Results’ Overall Vyond, the leader in AI-powered video creation, announced that it has earned 35…
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Latest collaboration between NICE and Cognizant opens up growth opportunities in CX, WFM, and digital transformation NICE announced the launch of a global strategic go-to-market partnership to accelerate customer experience (CX)…
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Qualtrics , the leader and creator of the experience management category, announced that hundreds of organizations worldwide, including The BMW Group, Farmers Insurance and Principal Financial Group, selected its customer experience…
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By embedding Workato, WoodWing reduces time to market of new product integrations by 50% Workato, the leading enterprise automation platform, announced today that WoodWing, a software company focusing on content orchestration, is…
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