Raydiant, the leading in-location experience management platform for brick-and-mortar enterprises, today released the findings from their third annual State of Consumer Behavior Report. Marketing Technology News: MarTech Interview with…
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Digital signage and in-location experience management platform Raydiant has released the findings from its second annual State of Consumer Behavior Report. The report surveyed 1,000 U.S. consumers on Dec. 8, 2020, with a goal of better…
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LivePerson's peak conversation volume during Cyber Weekend 2020 triples compared to Cyber Weekend 2019 LivePerson, Inc., a global leader in conversational AI, announced record-high conversation volumes for the holiday shopping season. The…
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Digital signage and in-store experience solutions provider Raydiant has released the findings from their State of Consumer Behavior Report 2020. The report surveyed 1,000 US consumers on Jan. 19, 2020 with a goal of better understanding…
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Brands Also Seen as Missing the Mark on Shipping and Convenience, Leaving Opportunity on the Table, According to Oracle Retail Global Survey Drones and Driverless Cars Would Be "Awesome" If They Speed Deliveries, Consumers Say Retailers…
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JDA’s New Dynamic Tasking Module Automatically Prioritizes the Most Important Tasks First, Driving a Lift in Customer Satisfaction and Affinity Sales and Letting Stores Return to Their Role as Merchants NRF Big Show- An optimal,…
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The rise of the digital era has caused consumer expectations to increase across all industries, but especially in retail. Consumers not only want the possibility to shop at the click of a button, but they are craving a complete omnichannel…
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The SaaS company will premier it at the National Retail Federation conference in New York City starting January 14th Threekit announced the launch of the Magical Product Experience, a comprehensive view of how 3D configuration and…
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After years of helping Walgreens deliver value to customers in-store via promotional offers and coupons printed at check-out in more than 9,000 retail locations, shopper intelligence leader Catalina is extending its collaboration with…
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Enhancements will ensure that brand manufacturers can best leverage GDSN data across all ecommerce and digital shelf initiatives Salsify, the commerce experience platform that helps brands win on the digital shelf, launched significant…
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Hybrid shopping model emerges blending technology with physical store experiences A new survey* of 2,000 UK and US consumers, conducted on behalf of JRNI, the experiential relationship management (XRM) platform for scheduling and managing…
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COVID-19 crisis runs deep into every business model. Particularly for retail, in-store shopping experiences has become a topic of serious discussion. Retail has always been under serious pressure to adapt to widening physical and digital…
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Many people are homebound, due to the Coronavirus and can't get to the store. As a solution, LifeStyles In 360, a Florida-based tech company which originally created Virtual Reality shopping experiences for Whole Foods Market and The…
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43% of online retail customers are more likely to purchase from a retailer that offers online chat A new retail report based on a survey conducted by CFI Group and Radial shows that today's shoppers expect easy and immediate chat…
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T-Mobile, Cricket and Consumer Cellular Rank Highest for Purchase Experience in Respective Segments Wireless carriers are confronting increased competition for device sales from third-party ecommerce sites, according to the J.D. Power…
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New feature empowers brands to leverage social proof through reviews to drive sales and accelerate growth Yotpo, an innovation leader in commerce marketing, announced the release of integration enhancements to SAP Commerce Cloud that gives…
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Opinions Split if the Use of AI Automatically Increases Expectations of the Experience Redpoint Global, a leading software provider that helps brands deliver revenue-generating, personalized customer experiences, announced new…
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Productsup’s latest study reveals where businesses are misaligned with consumer expectations and provides actionable tips to turning complexity into advantage Productsup, the leading Product-to-Consumer (P2C) software company, launched…
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Tecsys, an industry-leading supply chain management software company, is pleased to announce that Murdoch's Ranch & Home Supply, a one-stop shop for all things ranch and outdoor-related, has renewed its partnership with Tecsys to…
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The customer experience management market was estimated at USD 8.96 billion in 2021. It is anticipated to grow at a CAGR of 16.9% to reach USD 38.03 billion during the forecast period (2022 - 2028). The increasing significance of…
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