Customers recognize Druva for industry-leading reliability, ease-of-use, and rapid deployment capabilities
Druva, Inc., the leader in Cloud Data Protection and Management, today announced it has been recognized as a 2020 Gartner Peer Insights Customers’ Choice for Backup and Recovery Solutions with an average product rating of 4.6/5.0.
Druva offers a completely SaaS-based platform – these reviews make it clear to us that businesses are experiencing first-hand the reliability, rapid deployment and ease-of-use of the industry’s most comprehensive cloud backup platform.
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“In today’s incredibly competitive business landscape, exceptional customer experience and results-oriented solutions set the leaders apart from the rest of the pack,” said Matt Lindeman, Chief Customer Officer, Druva. “Our customers are leaping ahead, leveraging our cloud-based data protection and management solution to address their expanding data footprints, rising storage costs, and compliance challenges. Being recognized as a Gartner Peer Insights Customers’ Choice in our industry demonstrates our commitment to our customers and their continued success.”
Additionally, in the November 2019 Gartner Peer Insights ‘Voice of the Customer’: Disaster Recovery as a Service, which compared seven of the top DRaaS services, Druva received the highest overall rating (4.9/5), the highest score for willingness to recommend (94 percent compared to the average of 88 percent), and a 4.8/5 rating from customers for service and support, among other categories.
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To qualify for the Customers’ Choice distinction, vendors must have a product that is aligned to the market, have their overall rating (out of 5 stars) equal or higher than the mean rating for that market based on reviews submitted in the last 12 months, and have equal or higher than median Product Adoption Review Coverage (PARC) in the same market. A maximum of seven vendors are named a Customers’ Choice in each market and in markets where more than seven vendors meet the eligibility criteria, the seven vendors with the highest PARC within the submission period will be named. Gartner defines the data center backup and recovery software market as being focused on providing backup capabilities for the upper-end midmarket and large-enterprise environments.
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