Online service for accessing postal mail announces updated pricing, delivers more value to its customers and welcomes a new leadership team

Earth Class Mail, an online service for accessing postal mail, announced updated pricing to deliver more value to its customers and welcomed a new leadership team.

Over 50,000 individuals and businesses have used Earth Class Mail to reduce the burden of managing paper mail.

“Earth Class Mail has given us enhanced control and security of our postal mail,” said Jay Ackerman, President and CEO of Reveleer. “Being able to manage paper mail online has allowed us to scale and focus on driving innovation in our platform.”

During the COVID-19 crisis, the company has enabled its customers to adapt quickly to remote work.

“We are so glad that we decided to subscribe earlier this year,” said James Gadsby, COO of Desire Street Ministries. “We routed all of our new mail through Earth Class Mail ahead of an office move in July. We love this solution and are already telling others about it.”

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New Pricing Gives Customers More 
After listening to customer feedback, Earth Class Mail launched new pricing that provides an increased amount of service for its price point.

The company’s new MailBox plans are created for individuals and small businesses that need a reliable and straightforward virtual mailbox service. Its MailRoom plans are designed for businesses that receive a higher volume of postal mail or that receive mail for a large number of employees.

“Our customers want the freedom to manage and access their mail from anywhere. Earth Class Mail has been providing customers with online access to their postal mail for 15 years and we are excited to offer customers more value with our new pricing,” says Earth Class Mail’s new CEO, Fergus Burns.

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New leadership dedicated to improving customer experience 
To support its dedication to maximizing value for customers, Earth Class Mail has also made additions to its leadership team.

Fergus Burns, with over 25 years of experience developing customer-centric products at companies like Amazon, Criteo, and Microsoft, has joined as Chief Executive Officer. Mike Brown, a retired Air Force Colonel, and Fighter Pilot who’s led teams at companies like AtHoc (acquired by BlackBerry), BlackBerry, and Chargify, has joined as Chief Revenue Officer. Gwen Murray, a marketing leader with experience driving customer engagement at companies like L’Oreal, Amazon, and Shyft, joined as Vice President of Marketing. Frank Aguilar, a product experience leader who has worked for brands including Disney and Amazon, has joined as Director of Customer Experience. Andrew Luxem, a 12-year Amazon veteran, joined as Director of Product Marketing. Finally, Peter Frasco, an Army Veteran who also spent time at BlackBerry, has joined as Director of Software and Infrastructure.

Building on a track record of delivering industry-leading products and services, the organization’s new leaders are dedicated to improving the everyday lives of Earth Class Mail customers.

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