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Forrester Unveils FeedbackNow 2.0, A Real-Time CX Analytics Solution

Powering Customer Experience Improvements That Drive Growth Forrester released FeedbackNow 2.0, a cloud-based customer experience (CX) platform that enables companies to monitor and improve their experiences in real time. In an integrated platform, FeedbackNow 2.0 combines in-the-moment feedback from digital and physical channels with Forrester's leading CX analytics, focusing firms on the experiences that will drive higher customer satisfaction and loyalty. Forrester_FeedbackNow…

Cloudera’s Acquisition of Arcadia Data to Accelerate Time-To-Insight for Data Analytics

Arcadia’s Patent-Pending Arcengine Technology Enables Enterprises to Generate Actionable Insights The enterprise data cloud company, Cloudera recently announced its acquisition of certain assets of Arcadia Data. Arcadia Data makes use of Artificial Intelligence to provide superior solutions. It is known for providing cloud-native AI-powered Business Intelligence and real-time analytics. Its architecture provides deeper and quicker insights from modern data platforms like cloud object stores, Apache Kafka, and Apache…

Hubspot Partners with Leading Marketing Data Engine, Supermetrics, and Enables Much-Requested Multi-Portal Analytics and Reporting for the…

With the new Supermetrics HubSpot connector launching today, marketers can now, for the first time, combine data across HubSpot portals with just a few clicks. No programming or integration work is needed. The solution is very much anticipated as it enables marketers to effortlessly consolidate HubSpot data with other marketing data HubSpot has partnered with Supermetrics to solve some major reporting pain points for its customers. HubSpot users can now, for the first time, easily analyze and report data across HubSpot…

Sprint Launches Curiosity Smart Video Analytics to Help Make Businesses, Facilities, Campuses, Cities Safer and Smarter

With Technologies from Hitachi Vantara & Ericsson, Solution Leverages Artificial Intelligence to Deliver Actionable Insights for More Agile Responses Sprint announced the launch of Curiosity Smart Video Analytics. The highly adaptable solution delivers automated alerts and advanced video analytics technology, helping to make smarter decisions, respond faster to potential emergencies, and improve efficiency while keeping people and property safe. “Together with technologies…

Jio and Guavus Partner on AI-powered Analytics

World’s Largest Mobile Data Network Operator to Use Guavus Solutions to Deliver a Superior Customer Experience and Intelligent Automation Jio, the world’s largest mobile data network service provider, and Guavus, a Thales company and the leader in AI-powered analytics for communications service providers, announced a partnership today centered on AI-driven analytics. Guavus’ AI-based solutions will provide real-time customer experience analytics, predictive analytics to automate network troubleshooting, and key marketing…

Parabole.ai launches AI-powered Cognitive Analytics for the Enterprise on Microsoft Azure

Bringing Unstructured Data to the Mainstream of Data Analytics Parabole.ai announces that it has moved its Cognitive Analytics Platform onto Microsoft Azure Marketplace to provide clients with knowledge mining capabilities far beyond those available in the market. Enterprise clients use Parabole's platform to build knowledge mining and search solutions for their customers and employees based on latent information.  By moving to Microsoft Azure, Parabole will provide customers with the scalability and robust features…

Boosting Brand Loyalty and Customer Experience for a German Logistics Company | Quantzig’s Social Media Analytics Engagement

A global data analytics and advisory firm, Quantzig, has announced the completion of their latest social media analytics engagement for a leading logistics player. During the course of this engagement, the analytics experts at Quantzig helped a leading logistics player based out of Germany to transform their business model and monitor the effectiveness of media investments and digital marketing campaigns. Quantzig's social media analytics solutions help businesses to analyze the effectiveness of company communications and…

Actian Launches New Partner Program That Maximizes Value for Partners Delivering Data and Analytics Solutions for the Cloud and On-Premise

Innovative Partner Program Sets the Bar by Aggressively Expanding Actian’s Global Channel Partner Ecosystem with a Compelling Array of New Features and Benefits Actian, the hybrid data management, analytics and integration company, announced the launch of its new global partner program, targeting resellers, value-added distributors and system integrators. Actian’s innovative solution portfolio includes the industry leading Avalanche cloud data warehouse that delivers up to a 20X performance advantage over competing…

iKala Provides Google Cloud Marketing Analytics Solutions for EC Industry

Drawing from its rich experience in data-driven marketing and digital transformation solutions, iKala GCP.expert has invented a Cloud for Marketing (C4M) strategic structure. Utilizing its Big Data Lake solution, and with Google Cloud's powerful data analytics and AI technology at its core, iKala can help customers quickly implement four smart marketing strategies to efficiently complete their digital transformation, while increasing the revenue and value of the company brand. Trust the Data: Four E-Commerce Marketing Tips…

What Is Marketing Analytics and Why You Should Be Gung-Ho About Its Future?

If you look back to 2009-2011, you would realize how differently Marketing Teams worked with data and analytics then. The 4P's of the Marketing Mix remained the crux of every successful branding and product pricing. Analytics was restricted mostly to offline data collection aggregated from retail stores, web data, and primitive email marketing contact lists. Today, the whole game of Marketing Analytics has transformed. The coming of age for analytics within Mobile, Social, Web, In-app, Video and E-commerce has pushed the…

New Era of Business Intelligence Belongs to AI ML and Data Analytics

Going by the current trends in the industry, both Business Intelligence (BI) and Data Analytics have a key role to play in the economy. The combination of BI and Data Analytics is a massive force driving the transformation of all businesses today. Fact Check: As per an industry report, the global analytics of things market was USD 8.1 billion in 2018 and is expected to reach approximately USD 56.8 billion by 2025. AI ML and Predictive Analytics make this transformation sustainable with numerous advantages added to the…

Merkle Earns Google Cloud Marketing Analytics Partner Specialization

Merkle, a Specialized GCP Partner, Redesigns Data Integration Strategy for Clients Including Canon U.S.A. Merkle, a leading technology-enabled, data-driven performance marketing agency, announced it has received Marketing Analytics Partner Specialization in the Google Cloud Partner Advantage Program. Achievement of this Specialization demonstrates Merkle’s ability to help brands integrate data from disparate sources to enable data-driven, customized marketing. This includes collecting, transforming, analyzing, and…

TIBCO Spotfire X Recognized by SIIA as Best Business Intelligence Reporting & Analytics Solution

Comprehensive Analytics Platform Earns Prestigious Industry Recognition TIBCO Software Inc., a global leader in integration, API management, and analytics, won the Best Business Intelligence Reporting & Analytics Solution of 2019 for TIBCO Spotfire®, by the Software & Information Industry Association (SIIA) CODiE Awards. The prestigious CODiE Awards recognize companies producing the most innovative business technology products across the country, and around the world. The win adds to the Spotfire® solution's many…

Adoreboard Recognised as a 2019 Gartner ‘Cool Vendor ‘in Artificial Intelligence for Customer Analytics

Adoreboard, a pioneer in Emotion AI for measuring Human Experience (HX) across enterprises, has been designated by Gartner as a 2019 'Cool Vendor' in Artificial Intelligence for Customer Analytics. Adoreboard unites customer and employee experience through its Human Experience (HX) measurement platform Emotics. The system automatically links the emotional intensity expressed in any unstructured text with the themes that matter most to enable executives to prioritise decisions to drive better business outcomes.…

Tellius and Snowflake Partner to Deliver Cloud-Native Augmented Analytics at Scale

Tellius and Snowflake Customers Benefit from Modern AI-Powered Analytics Leveraging the Data Warehouse Built for the Cloud Tellius, a leading provider of AI-powered augmented analytics software, today announced a partnership with Snowflake, Inc, the data warehouse built for the cloud. Through the partnership, the Tellius Search and AI-Powered Analytics platform is certified to natively connect to the Snowflake data warehouse, allowing customers to discover insights at scale without worrying about analytics performance.…

Larsen & Toubro Infotech Eyes AI ML and Analytics Market with Lymbyc’s Acquisition

Acquisition to enhance Larsen & Toubro Infotech 's Mosaic platform with Deep Learning, NLP, and Visualization capabilities Larsen & Toubro Infotech Ltd., a global technology Consulting and Digital Solutions company, is acquiring Lymbyc. Lymbyc is a specialist AI, Machine Learning, and Advanced Analytics company. The acquisition further strengthens LTI’s fast-growing Digital and Analytics offerings. Larsen & Toubro Infotech will Compete in AI-Based Cloud Computing Market With growing dependence on data, global…

DTiQ Launches Enhanced Video Analytics Capabilities

Enables Restaurant and Retail Operators to Track, Maximize In-store Customer Engagement DTiQ announced Enhanced Video Analytics for customers in the restaurant and retail industries. With Enhanced Video Analytics, DTiQ clients will be able to monitor the customer experience across various real-time dimensions, including: customer count, traffic heatmapping, speed of service, combined video/audio analytics, POS station interaction analysis (counter, kiosk, drive-thru), customer abandonment, custom analytics and more.…

Dentsu Aegis Network Takes Majority Stake in Ugam, a Global Leader in Data and Analytics

Dentsu Aegis Network has acquired a majority stake in India-based Ugam, a leading next-generation data and analytics company serving both business-to-business and business-to-consumer enterprises. Ugam will join Merkle, a leading data-driven, technology-enabled, global performance marketing agency and part of Dentsu Aegis Network. With more than 1,800 employees in India, the United States, and Australia, Ugam represents one of the largest transactions in Merkle’s history. Ugam’s comprehensive set of solutions are highly…

Tech Data Announces Solution Catalog and Accelerated Enablement for Analytics and IoT

Offering aggregates market-ready solutions, enabling partners to scale analytics and Internet of Things (IoT) applications Tech Data launched its new Analytics and IoT Solution Catalog, featuring over 30 market-ready, vetted solutions with proven outcomes for specific use cases in healthcare, industrial, retail, transportation and logistics, and smart cities—among other vertical markets. The Solution Catalog lowers partners’ barriers to entry and speeds their time to market by delivering proven solutions to fulfill their…

Kaltura Introduces Industry’s Most Advanced Video Analytics Platform To Drive Actionable Business Insights from Video Data

Kaltura Video Analytics provides its Enterprise and Education customers highest level of data granularity around viewing and engagement and content creation, as well as actionable insights Kaltura, the leading video technology provider, has announced the launch of new advanced video analytics for its video platform, serving Kaltura’s Enterprise and Education customers, with a focus on new viewing, engagement and creation dimensions with detailed dashboards with actionable insights on audience engagement. Analytics is a…