Dialpad Makes the Case for Modern Communications in the Legal Sector

Dialpad supports leading law firms as the need for flexible, reliable technology grows

Dialpad Inc., the industry leader in AI-powered communication and collaboration, has been a key contributor in keeping various law firms operational during the COVID-19 work-from-home edicts. Coye Law Firm, Harrelson & Harrelson LLP, TownCenter Partners and others credit Dialpad with keeping co-workers and clients connected.

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“Paired with Clio’s end-to-end platform, lawyers can access the intuitive, cloud-based tools they need to get time back in their day. We are thrilled to work with our Dialpad partners as part of a large network of industry innovators.”

“As a former attorney myself, I understand the complexities that law firms face, especially when it comes to adopting new technology. However, with the COVID-19 pandemic, we are seeing a greater need for attorneys to be flexible and mobile while maintaining seamless communication with clients,” said Craig Walker, CEO and co-founder, Dialpad. “Not only do these firms need reliable communication tools like Dialpad and legal practice management software, but they also need a single pane of glass from which they can manage all those interactions as well as keep accurate time records, get invoices out, and more. By introducing law firms to the concept of truly unified communications, Dialpad is at the forefront of helping modernize the law sector.”

As part of this modernization, Dialpad released an integration with the leading cloud-based legal technology company, Clio. The integration provides law firms with best-in-class VoIP features, SMS capabilities, detailed call analytics, unlimited audio recordings and real-time transcription for every call and meeting, powered by Dialpad’s proprietary Voice Intelligence.

“Integrating Dialpad into the Clio platform leverages the best of AI communications to rapidly scale arduous legal tasks like time-tracking and note-taking,” said Jeff Porter, General Manager Mid-Market and Partnerships at Clio. “Paired with Clio’s end-to-end platform, lawyers can access the intuitive, cloud-based tools they need to get time back in their day. We are thrilled to work with our Dialpad partners as part of a large network of industry innovators.”

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