Press Ganey Forsta, a leader in experience measurement, data analytics, and insights, announced its recognition as a Leader in the 2026 Gartner® Magic Quadrant™ for Voice of the Customer (VoC) Platforms. This marks the company’s fourth consecutive time being named a Leader, highlighting the company’s continued position as a Leader and the strength of its Human Experience (HX) platform in supporting complex, regulated industries.

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Gartner evaluated vendors on Completeness of Vision and Ability to Execute.

“We are proud to be recognized as a Leader for the fourth consecutive time,” said Patrick T. Ryan, Chairman and CEO of Press Ganey Forsta. “Organizations operating in complex, regulated environments require scalable technology, deep industry expertise, and trusted support. We remain focused on helping large enterprises strengthen their Voice of the Customer programs with the infrastructure, compliance, and advisory capabilities they need to succeed.”

Why the world’s leading organizations trust the HX Platform

Press Ganey Forsta offers leading products in healthcare, financial services, and insurance, with offerings in retail and business services. Its HX platform, combined with leading expertise and services, supports hundreds of thousands of simultaneous users and is designed to meet the needs of complex global enterprises. The platform accommodates sophisticated organizational structures, enabling users to operate across multiple roles and hierarchies.

“Our focus is on helping organizations operationalize feedback,” said Darren Dworkin, President and COO of Press Ganey Forsta. “By combining enterprise-grade infrastructure, regulatory expertise, and AI-powered insight generation, we are enabling clients to strengthen customer, employee, brand, market research, and patient experience programs in increasingly complex environments.”