Vonage’s NewVoiceMedia Contact Centre Solution Recognised for Exceptional Innovation
“Learning and innovation are at the core of our mission and vision, and this award further reinforces our commitment to helping our customers deliver a better, more emotive customer experience”
“We are especially proud to be recognised for innovation by Cloud Computing Magazine”, said Jay Patel, Chief Product Officer for Vonage. “Learning and innovation are at the core of our mission and vision, and this award further reinforces our commitment to helping our customers deliver a better, more emotive customer experience”.
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NewVoiceMedia Solution is Vonage’s intelligent, multi-tenant contact centre and inside sales offering that integrates all communications channels and interactions with customers, such as voice, video, chat and social apps, and plugs straight into an organisation’s CRM software for full access to hard-won data. With a true cloud environment, the NewVoiceMedia Solution ensures complete flexibility, scalability and reliability.
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“Congratulations to Vonage for being honoured with a Cloud Computing Product of the Year Award”, said Rich Tehrani, CEO, TMC. “Vonage’s NewVoiceMedia Solution is truly an innovative product and is amongst the best solutions available within the past twelve months that facilitates business-transforming cloud computing and communications. I look forward to continued excellence from Vonage in 2019 and beyond”.
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