Nimble Ranked #1 Sales Intelligence Tool for Customer Satisfaction by G2 Crowd
AI-Enabled Innovation Drives Astounding 80% End-User Adoption Rate
Nimble, the pioneering Social Sales and Marketing CRM built for Office 365 and G Suite, announced that it has been named the Top Sales Intelligence Software Tool for Customer Satisfaction and overall Market Leader for the 5th consecutive time by G2 Crowd, the world’s leading business software reviews platform. Nimble achieved top customer satisfaction rankings according to verified user reviews and a market presence in multiple categories, including:
- #1 Among Top 20 Easiest-to-Use Sales Intelligence Software tools. Nimble earned a 9.01 out of 10 usability score based on a G2 Crowd proprietary algorithm, which factors in satisfaction ratings regarding how user-friendly the product is, how easy it is to administer, and how well the product meets business requirements. Users reported an 80% adoption rate versus a 71% category average.
- #1 Most Easily Implemented Sales Intelligence Software for Small Business*. Nimble scored the highest overall implementation score with a 9.43 out of 10 based on ease of setup, shortest implementation time, and end-user adoption.
- Leader in Sales Intelligence Software Based on User Satisfaction. In the small business category, Nimble earned a 95% user satisfaction score, outpacing competitors including Winmo, DiscoverOrg, Relpro, ZoomInfo, Lead 411, and LinkedIn Sales Navigator.
- #1 Sales Intelligence Tool based on ROI, according to a real-time analysis of result-related review questions.
“We are grateful to the many Nimble customers who continue to share their experiences using Nimble as a sales intelligence tool for smarter prospecting, everywhere they work,” said Nimble CEO Jon Ferrara. “Earning top customer satisfaction ratings for sales intelligence for the fifth consecutive time is a strong testament that our continuous innovations in sales intelligence bring us closer to our vision of becoming the world’s simply smart CRM for Office 365 and G Suite.”
“Rankings on G2 Crowd reports are based on data provided to us by real users,” said Michael Fauscette, Chief Research Officer, G2 Crowd. “We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”
“There are millions of salespeople who have yet to discover exactly how sales intelligence and sales enablement tools like Nimble can improve their lives, which is a tremendous waste of effort,” said Rich Bohn, President/Chief CRM Analyst, Sell More Now, LLC. “Based on my professional opinion, and thousands of users agree, Nimble is quite simply the easiest-to-implement, easiest-to-use sales intelligence tool for small- and mid-size businesses on the market.”
AI-Enabled Innovation Delivers Even Smarter Prospecting
For years, teams and professionals have saved time using Nimble’s instant Live Profiles to qualify contacts based on personal insights, including work experience, social identities, areas of interest, and company data.
Prospector, Nimble’s newly released AI-assisted contact discovery and enrichment feature, introduces added convenience by enabling users to discover verified contact data, including business emails, phone numbers and locations, without having to toggle between applications.
“While social platforms like Twitter, Facebook and LinkedIn are a goldmine for uncovering valuable leads, it’s no small task to sift through various profiles in order to identify the right people and uncover contact details, company information and relevant icebreakers,” explained Wes Schaeffer, CEO of The Sales Whisperer. “With Nimble, I can immediately figure out if I want to connect with that person and how to build a relationship based on our common areas of interest. Without Nimble and Prospector, this process would easily take three to four times as long.”