Five9 Announces Strategic Partnership with Conn3ct

Five9, Inc, a leading provider of the intelligent cloud contact center, announced that the company is expanding its global presence by partnering with Conn3ct, a leading customer experience, unified communications, and network services communications provider for international businesses.

Conn3ct is a trusted communications solutions provider that draws on over 30 years of experience in assisting multinational organizations around the world solve their communications challenges. Conn3ct is widely recognized for their global network providing SIP and public switched telephone network (PSTN) services to many countries across the globe. This new strategic partnership between Five9 and Conn3ct will help stabilize, enhance, and transform global cloud contact centers.

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“The strength of the Five9 Intelligent Cloud Contact Centre empowers us with the tools to enable companies to create more human customer service experiences,” said Steven Fricker, Sales & Marketing Director at Conn3ct. “This formal partnership builds upon the years long relationships we have built with many of the Five9 leadership team. We look forward to bringing this market leading CCaaS solution to our customers across the globe.”

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The suite of communications channels offered by Conn3ct, combined with the omnichannel contact center experience from Five9 delivers high touch customer engagements and a customizable contact center to meet the unique needs of the customer.

“As we continue to build our strong footprint in EMEA and across the globe, Five9 is proud to partner with Conn3ct,” said Brian Atkinson, GM and VP EMEA at Five9. “To support businesses with scale and capacity as Five9 rapidly expands across the region, it is important to develop our partner ecosystem with like-minded organizations that help meet the diverse needs of our customers in the everchanging market landscape.”

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