Genesys Returns to Toronto for 7th Annual Tech and Customer Experience Summit

Join Innovative Industry Leaders to Discuss the Impact of Artificial Intelligence on the Rapidly Evolving Future of the Customer Journey

Genesys, the global leader in omnichannel customer experience and contact center solutions, invites Greater Toronto Area tech enthusiasts, students, developers, product managers, UI/UX designers and customer experience experts to attend the seventh annual Toronto Tech Summit. Taking place Friday, May 24, the event brings together Canada’s most forward-thinking leaders to discuss the newest technology innovations for revolutionizing, modernizing and crafting incredible customer experiences. Special attention will be paid to how Artificial Intelligence (AI) is disrupting customer experience and enhancing transportation.

What: 7^th Annual Toronto Tech Summit
When: Friday, May 24, 2019 from 10:30 AM to 5:00 PM EDT
Where: MaRS Discovery District (Auditorium), 101 College Street, Toronto, ON M5G 1L7

Who: The summit, hosted by Chris Connolly, vice president of product marketing at Genesys, will feature many engaging speakers and experts in AI:

• Keynote speakers come from Genesys, Google AI/YouTube, Muse, Carrot Rewards, and the Canadian Urban Transit Research & Innovation Consortium (CUTRIC).
• 5-minute lightning talks will be given by HotPopRobot and event sponsors Cogeco Peer 1, Ada Support and 247 Labs and SkiptheDishes.
• Additional panelists come from Receptiviti, Georgian Partners, Speechmorphing, Ford X, Layer 6 AI (TD), University of Waterloo, GlitchTrax, and Vulog, among others.

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The event includes ample networking opportunities with other tech enthusiasts and Genesys employees, Q&A sessions after each talk and numerous giveaways. See the full agenda and speaker.

How: Early Bird tickets are already sold out, but general admission tickets are still available for only $35 (CAD) and VIP tickets are available for $150 (CAD). Secure your spot before it’s too late – VIP tickets sold out in 2018, and this year even more attendees are expected!

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Genesys powers more than 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel. Every day, 11,000 companies in more than 100 countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement because they perform equally well across channels, on-premises and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

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