Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Salesforce (CRM), RingCentral (Unified Communications), Walmart (E-commerce), Amobee (Social), Nuance Communications (Intelligent Assistants).
Salesforce, the global leader in CRM, announced Digital 360, bringing together key components and new innovations in the Salesforce Customer 360 platform to help digital leaders transform their customer engagement and accelerate growth in the all-digital, work-from-anywhere world. Digital 360 is made stronger with expert services, a broad partner ecosystem, as well as new learning resources on Trailhead.
RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that its unified communications platform including team messaging, video meetings, and cloud phone system will now be available in Germany with a new datacenter in Frankfurt, and a new office in Hamburg, Germany.
American multinational retail corporation Walmart has announced its plans ahead of the holiday shopping season. The retailer plans on increasing the availability of holiday season gifts and essential items across all its physical brick and mortar stores, ensuring shoppers have a safe and convenient shopping experience. With the holidays around the corner, the US-based retailer has adapted new means to keep store managers, employees and shoppers safe from the perils of the COVID-19 pandemic.
Amobee, the global advertising technology company reinventing advertising for the converging world, announced a global social data partnership with Lotame, the leading global provider of data enrichment solutions to drive customer insights and turn personas into addressable advertising, for enhanced audience targeting and activation across major social networks.
Nuance Communications, Inc. and Rakuten Mobile, Inc. announced a strategic partnership to add Nuance Intelligent Engagement AI Services to the Rakuten Communications Platform (RCP). As a result, RCP becomes the first-ever mobile communications, cloud-native, and virtualized platform to have Nuance Conversational and Engagement AI services built-in.
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