Browsing Tag

Intelligent assistants

Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Terminus (Account-Based Marketing) LogMeIn (Privacy and Regulations) LG (Video Advertising), ClickDimensions (Marketing Automation) to Anexinet (Intelligent Assistants). Terminus Rolls Out New Platform Capabilities Including Global Ad Targeting, Chat Playbooks and ‘Live View’ Terminus, the leading account-based marketing platform (ABM), releases new platform capabilities for…

Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Appier (Customer Acquisition), Adsmovil (Mobile Advertising), Invoca (Intelligent Assistants), Wavemaker (B2B Data), to Box (Content Management). Appier Launches AIBID to Boost App Marketing Performance Appier, a leading artificial intelligence (AI) company, announces the launch of AIBID, an AI-powered solution dedicated to boosting high-quality app user acquisition and increasing…

Solvvy’s Next-Gen Chatbot Platform Enhances Omnichannel Capabilities with Zendesk Sunshine

Solvvy, the next-gen chatbot and customer support automation platform, announced a partnership with Zendesk, Inc., and integration with the Sunshine platform. Solvvy now seamlessly integrates with Zendesk's open and flexible CRM platform, Sunshine, allowing Solvvy users to offer multi-channel support that spans communication tools like Facebook Messenger, WhatsApp, SMS, and other messaging channels that customers are increasingly using to reach out to businesses. Marketing Technology News: Unity and Snap Inc. Partner to…

Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Adobe (Customer Experience), Springbot (Marketing Automation), Conversica (Intelligent Assistants), SugarCRM (CRM), and Arc Publishing (Analytics). Adobe Completes Acquisition of Workfront Adobe announced the completion of its acquisition of Workfront, the leading work management platform for marketers with more than 3,000 customers and one million users. Adobe’s acquisition of…

Conversica and Affinitiv Announce Reseller Agreement

The companies’ combined solution enables dealerships to leverage their existing XRM investment and achieve 100% lead coverage to drive revenue without increasing headcount Conversica, Inc., the leader in Intelligent Virtual Assistants (IVAs) helping organizations attract, acquire and grow customers at scale, announced a reseller agreement with Affinitiv, a leading provider of data-driven marketing and software solutions to the automotive market. Through this agreement, Affinitiv is tightly integrating Conversica Intelligent…

Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Statflo (Mobile Marketing), Thunder::tech (Content Marketing), Inbenta (Customer Experience), Drift (Intelligent Assistants), and Hyland (Content). Statflo Launches TextKit Statflo, the leading one-to-one business text messaging provider for the telecom industry, has launched TextKit, the newest version of their platform, expanding the platform’s functionality across all industries.…

Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Salesforce (CRM), StoneShot (Email Marketing), Medallia (Customer experience), JetSense.ai (Intelligent Assistants), and Mediafly (Sales Enablement). Salesforce Study: 71% of Indians Expect Companies to Accelerate Digital Initiatives Salesforce, the global leader in CRM, released the fourth edition of its State of the Connected Customer report which reveals that while a string of…

Mindsay Announces Customer Service Chatbot on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

Customers can now simplify and enhance customer experience with Mindsay’s Customer Service automation solution Mindsay announced the launch of its Customer Service Chatbot on Salesforce AppExchange, empowering companies to automate and enhance customer experience through conversational AI. Mindsay’s chatbots give brands the ability to automatically resolve a variety of customer requests, from simple FAQs to complex transactions. Marketing Technology News: Marketing Industry Veteran Jeff Stelmach Joins Stadiumred Group as…

Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Fabric (E-commerce), Conversica (Intelligent Assistants), RingCentral (Unified Communications), 3radical (Customer Experience), and Gong (Sales Intelligence). Fabric Launches Headless Commerce Platform with $9.5 Million in Seed Funding Fabric, a headless commerce platform purpose-built for growth, launched its cloud-native experience and commerce product suite and announced $9.5…

Tobii Dynavox and Google Collaborate to Make Technology More Accessible

Tobii Dynavox, the global leader in assistive technology for communication, announced a new collaboration with Google to integrate Google Assistant into their communication devices via the software Snap Core First. For people with disabilities, this partnership enables easy access to Google Assistant and all its functionalities such as smart home control and enjoying entertainment. The integration is the first part of a collaboration between the two companies to develop solutions that enable greater access to technology and…

Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Salesforce (CRM), RingCentral (Unified Communications), Walmart (E-commerce), Amobee (Social), Nuance Communications (Intelligent Assistants). Salesforce Announces Digital 360 -Transforming Customer Engagement for the All-Digital, Work from Anywhere World Salesforce, the global leader in CRM, announced Digital 360, bringing together key components and new innovations in the…

Conversica Strengthens Leadership Team with Key Appointments

On the heels of Series D funding, Peter Maloney and Mark Jancola Join Conversica’s Leadership Team Bringing a Wealth of Experience in Growth Stage Companies Conversica, Inc., the leader in Intelligent Virtual Assistants (IVAs) helping organizations attract, acquire and grow customers at scale, announced the appointments of Peter Maloney as Chief Financial Officer (CFO) and Mark Jancola as Chief Technology Officer (CTO) and Vice President, Engineering. Due to businesses now operating predominantly in an online or digital…

How you Should be Using Chatbots in your Business

As chatbots become increasingly more developed, and the demand for instant online customer service continues to rise, the debate about whether we should be using chatbots in business is creating divided opinions. The truth is, there is a strong case for both sides. There is no doubt chatbots can be beneficial to both businesses and their consumers, but they can also be a nuisance for customers who have a more serious problem and just want human assistance. Improving Online Experience In the on-demand world we now live in,…

Everything You Need To Know About Marketing Automation and CRMs

Recently someone asked me what makes a good marketer. I thought for a while and replied, "A good marketer is someone who can efficiently use every channel and back it up by measuring the channel's effectiveness." I have been handling B2B marketing for a long time now, long enough to witness the evolution of Marketing Automation from just Email Automation to automation of the entire process right from lead captures to nurturing, tracking, qualification, & analysis — with the more recent infusion of AI technologies like…

Brands that Realize the Potential of Augmented Reality

I remember when the thought of Augmented Reality seemed like a pipe dream — something we thought could only be found at the end of a rainbow or in an episode of The Jetsons. Now, it has become not only a reality but also a necessity for brands looking to create a more personalized and interactive shopping experience. Perhaps the most amazing opportunity AR presents is that it allows us to evaluate products as if they were right in front of us. Gone are the days of wondering… Will this dining room set fit in the corner…

How Deep is the Permeation of Artificial Intelligence?

AI and ML Are Being Shaped into the New-Generation High-Tech Atmospheres That Are Slowly but Surely, Taking over the World Artificial Intelligence or AI has sunk its roots deep into the world of technology. We’d read sci-fi novels implementing ghost tech that is surreal. Today, a lot of that sci-fi technologies are realistically possible (or inching closer to reality), since we’ve reached that platform of intelligence and ability. AI has powered numerous platforms with revolutionized content. AI-driven technology…

LivePerson Launches LiveEngage; Connects Large Brands and Consumers via Alexa and Google Assistant

LiveEngage for Voice Assistants Is the First to Work Seamlessly Across In-Home Assistants and Messaging on Smartphones LivePerson Inc., a leading provider of conversational commerce solutions, announced the launch of LiveEngage for Voice Assistants, the most advanced way for brands to connect conversationally, at scale, with consumers using Amazon Alexa or Google Assistant. As well as performing simple tasks like paying a phone bill or checking an account balance, it is the first conversational platform for the enterprise…

Yext Spring ’18 Release, Including 15 New Knowledge Assistant Skills, Now Available for General Access

Yext's Spring '18 Product Release is Now Available for General Access, Featuring New Capabilities for Yext's Conversational UI, Competitive Intelligence, Reviews, and More Yext Inc., the leader in Digital Knowledge Management (DKM), announced its Spring '18 Product Release is now live for all Yext customers and partners. The Spring '18 Release, previously launched for early access, includes 15 game-changing new Knowledge Assistant skills and additional enhancements across the Yext Knowledge Engine. The Knowledge…

EnCirca and Pandorabots Partner to Provide .BOT Domains and Bot Development

Trademark Owners Can Leverage Registration Promos and Bot Kits at INTA EnCirca and Pandorabots announced a new service for brand owners to help them develop artificially intelligent conversational bots using the new .BOT top-level-domain from Amazon Registry. The announcement occurred at the 140th Annual Meeting of the International Trademark Association (INTA) being held this week in Seattle, Washington and attended by over 10,000 trademark lawyers from 150 countries. .BOT is designed to be more than just another…

Passage AI Secures $7.3 Million in Series A Funding Led by Blumberg Capital

Cutting-edge AI That Powers Conversational Interfaces Exceeded $1 million In Annual Recurring Revenue (ARR) Within 6 Months Of Launching Its Product Passage AI, a pioneer in AI-powered conversational interfaces, announced a $7.3 million Series A round of financing, led by Blumberg Capital. Founded in 2016 by three Silicon Valley veterans with an extensive background in deep learning and artificial intelligence, Passage AI is at the forefront of bringing AI-powered conversational interfaces into the retail,…